Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan

Change management is one of important element in determining the success of project delivery. It usually initiated concurrently with the project implementation. Change management is to prepare users in advance to accept the end result of the project. Ineffective of change management program can caus...

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Main Author:	Hassan, Mohd Azrin
Format:	Thesis
Language:	English
Published:	2014
Subjects:	Project management Computer software Neural networks (Computer science)
Online Access:	https://ir.uitm.edu.my/id/eprint/64466/1/64466.pdf
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id	my-uitm-ir.64466
record_format	uketd_dc
spelling	my-uitm-ir.644662023-04-20T03:04:57Z Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan 2014 Hassan, Mohd Azrin Project management Computer software Neural networks (Computer science) Change management is one of important element in determining the success of project delivery. It usually initiated concurrently with the project implementation. Change management is to prepare users in advance to accept the end result of the project. Ineffective of change management program can cause the delay in delivery and in a worst case it can disrupt the project. People involve in the program of change must understand that change is emotional and it is a process. Many literature has studied the process and proposed a change model. There are also many professional articles provide lesson learned for successful of change management. However, the actual implementation is much dependent on the organization themselves. They might have different culture, policy and procedures and also size of the project to be handled. The program must be tailored to the organization. Assessment must be done to evaluate level of change readiness. This study explores the change readiness by using survey and interviews methodology. Quantitative and qualitative data gathered and analyzed to see the level of change readiness. Reason for resistance also identified from the qualitative information. Resistance existed in many areas such as project management, managing human resource, system usability, implementation phases and user awareness. Solution for these resistances discussed throughout this study. Overall findings and solution can be replicated in other organization or future project for better change management. 2014 Thesis https://ir.uitm.edu.my/id/eprint/64466/ https://ir.uitm.edu.my/id/eprint/64466/1/64466.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Abdul Razak, Fariza Hanis
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Abdul Razak, Fariza Hanis
topic	Project management Computer software Neural networks (Computer science)
spellingShingle	Project management Computer software Neural networks (Computer science) Hassan, Mohd Azrin Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
description	Change management is one of important element in determining the success of project delivery. It usually initiated concurrently with the project implementation. Change management is to prepare users in advance to accept the end result of the project. Ineffective of change management program can cause the delay in delivery and in a worst case it can disrupt the project. People involve in the program of change must understand that change is emotional and it is a process. Many literature has studied the process and proposed a change model. There are also many professional articles provide lesson learned for successful of change management. However, the actual implementation is much dependent on the organization themselves. They might have different culture, policy and procedures and also size of the project to be handled. The program must be tailored to the organization. Assessment must be done to evaluate level of change readiness. This study explores the change readiness by using survey and interviews methodology. Quantitative and qualitative data gathered and analyzed to see the level of change readiness. Reason for resistance also identified from the qualitative information. Resistance existed in many areas such as project management, managing human resource, system usability, implementation phases and user awareness. Solution for these resistances discussed throughout this study. Overall findings and solution can be replicated in other organization or future project for better change management.
format	Thesis
qualification_level	Master's degree
author	Hassan, Mohd Azrin
author_facet	Hassan, Mohd Azrin
author_sort	Hassan, Mohd Azrin
title	Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
title_short	Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
title_full	Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
title_fullStr	Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
title_full_unstemmed	Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
title_sort	study on change readiness in the systems, applications and products (sap) implementation at indah water konsortium / mohd azrin hassan
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2014
url	https://ir.uitm.edu.my/id/eprint/64466/1/64466.pdf
_version_	1783735466085842944

Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan

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