The effect of project management communication towards successful information technology project / Hafizzy Mhod Shubari

Project communication is significant upon successful implementation of information technology project. Thus, researcher has been compelled to study on the cause and effect of communication tools towards the successful information technology project. Researcher is working with leading software develo...

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Main Author:	Mhod Shubari, Hafizzy
Format:	Thesis
Language:	English
Published:	2012
Subjects:	Organizational effectiveness Performance measurement Project management
Online Access:	https://ir.uitm.edu.my/id/eprint/64478/1/64478.pdf
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id	my-uitm-ir.64478
record_format	uketd_dc
spelling	my-uitm-ir.644782023-04-20T02:57:24Z The effect of project management communication towards successful information technology project / Hafizzy Mhod Shubari 2012 Mhod Shubari, Hafizzy Organizational effectiveness. Performance measurement Project management Project communication is significant upon successful implementation of information technology project. Thus, researcher has been compelled to study on the cause and effect of communication tools towards the successful information technology project. Researcher is working with leading software development especially on telecommunication industry named DigitalRoute AB with product called MediationZone® and dealing with many projects implementation at customers' environment. There are some projects faced problems during execution and mostly were due to the project communication failure. At the same time, DigitalRoute AB has implementing new electronic Customer Relationship Management system called Salesforce in order to managed the growing number of customers, managing customers' trouble ticket and listing all the prospect. The application has been managed by internal project management team selected from various departments such as sales, support and finance. This project has been considered as successful project due to its implementation time line, functionality scope covered and also the satisfaction of users through the usability. Researcher seen an opportunity to study on the communication tools used during project based on previous study that show there is an important to have good communication in order to help successful project. In the literature review researcher breakdown the details of project management and the correlation with project communication then show the usage communication tools and the cause and effect of it. The study is been limited with data gathering only acquired to the internal project management team and the business environment of DigitalRoute. Findings of the study will show the most preferred communication tools used and how the usage can be widened throughout other project implementation. 2012 Thesis https://ir.uitm.edu.my/id/eprint/64478/ https://ir.uitm.edu.my/id/eprint/64478/1/64478.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Mohd Ariffin, Nor Hapiza
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mohd Ariffin, Nor Hapiza
topic	Organizational effectiveness Performance measurement Project management
spellingShingle	Organizational effectiveness Performance measurement Project management Mhod Shubari, Hafizzy The effect of project management communication towards successful information technology project / Hafizzy Mhod Shubari
description	Project communication is significant upon successful implementation of information technology project. Thus, researcher has been compelled to study on the cause and effect of communication tools towards the successful information technology project. Researcher is working with leading software development especially on telecommunication industry named DigitalRoute AB with product called MediationZone® and dealing with many projects implementation at customers' environment. There are some projects faced problems during execution and mostly were due to the project communication failure. At the same time, DigitalRoute AB has implementing new electronic Customer Relationship Management system called Salesforce in order to managed the growing number of customers, managing customers' trouble ticket and listing all the prospect. The application has been managed by internal project management team selected from various departments such as sales, support and finance. This project has been considered as successful project due to its implementation time line, functionality scope covered and also the satisfaction of users through the usability. Researcher seen an opportunity to study on the communication tools used during project based on previous study that show there is an important to have good communication in order to help successful project. In the literature review researcher breakdown the details of project management and the correlation with project communication then show the usage communication tools and the cause and effect of it. The study is been limited with data gathering only acquired to the internal project management team and the business environment of DigitalRoute. Findings of the study will show the most preferred communication tools used and how the usage can be widened throughout other project implementation.
format	Thesis
qualification_level	Master's degree
author	Mhod Shubari, Hafizzy
author_facet	Mhod Shubari, Hafizzy
author_sort	Mhod Shubari, Hafizzy
title	The effect of project management communication towards successful information technology project / Hafizzy Mhod Shubari
title_short	The effect of project management communication towards successful information technology project / Hafizzy Mhod Shubari
title_full	The effect of project management communication towards successful information technology project / Hafizzy Mhod Shubari
title_fullStr	The effect of project management communication towards successful information technology project / Hafizzy Mhod Shubari
title_full_unstemmed	The effect of project management communication towards successful information technology project / Hafizzy Mhod Shubari
title_sort	effect of project management communication towards successful information technology project / hafizzy mhod shubari
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2012
url	https://ir.uitm.edu.my/id/eprint/64478/1/64478.pdf
_version_	1783735468924338176

The effect of project management communication towards successful information technology project / Hafizzy Mhod Shubari

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