Evaluating the learnability of college management system of International Islamic College / Suhaila Ab Kadir

Leamability is a major component of usability, a non-functional requirement of a software system. Up till now, leamability is not unanimously defined, measured and evaluated by the researchers and it is not extensively studied. Good leamability is not considered as an important aspect in the design...

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Main Author:	Ab Kadir, Suhaila
Format:	Thesis
Language:	English
Published:	2015
Subjects:	Consumer behavior Consumers' preferences Consumer research Including consumer profiling
Online Access:	https://ir.uitm.edu.my/id/eprint/64626/1/64626.pdf
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id	my-uitm-ir.64626
record_format	uketd_dc
spelling	my-uitm-ir.646262023-04-28T02:02:39Z Evaluating the learnability of college management system of International Islamic College / Suhaila Ab Kadir 2015 Ab Kadir, Suhaila Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Technology. Information technology. Internet in higher education Leamability is a major component of usability, a non-functional requirement of a software system. Up till now, leamability is not unanimously defined, measured and evaluated by the researchers and it is not extensively studied. Good leamability is not considered as an important aspect in the design of a system, especially in the custombuilt system. Many educational higher institutions customised their campus management system due to the specific requirements which are not featured by on-the shelf products. Similarly, International Islamic College also has its own system to manage the everyday processes. This research is conducted with the aim to evaluate the leamability of the College Management System of International Islamic College, due to the dissatisfaction expressed by users for inability to easily use the system, which hinder their productivity. Their remarks are obtained from the preliminary interviews With five users using leamability related questionnaires extracted from System Usability Scale. Hence, the objectives of the research are to identify the leamability attributes to evaluate a system, evaluate the leamability the College Management System and subsequently propose the design elements that will improve its leamability. The scope of the research is on the Lecturer's Portal only. The leamability attributes are selected based on the previous studies in the same area, coupled with the user interface design guidelines. Ease of learning, consistency, predictability, informative feedback, continuity of tasks, error messages and help documentation are the attributes of leamability, modeled to be the evaluation aspects of the College Management System. The system is evaluated qualitatively using think aloud protocol observation on five real, novice users of the system. After the observation sessions, users are interviewed to gather their thoughts on the system leamability to support the earlier findings. The findings are evaluated using the thematic analysis, based on the selected attributes. It shows that the system needs to be improved as it does not offer the leamability design features to the users. Among the suggestions for leamability enhancements to the system are to provide standard training to users, apply consistent, predictable design elements, provide informative feedback and error messages for users in the logical task sequences as well as ensure the help documentation is available for all the functions. These suggestions are conveyed to the system administrator of International Islamic College for further action. 2015 Thesis https://ir.uitm.edu.my/id/eprint/64626/ https://ir.uitm.edu.my/id/eprint/64626/1/64626.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Mior Ibrahim, Emma Nuraihan
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mior Ibrahim, Emma Nuraihan
topic	Consumer behavior Consumers' preferences Consumer research Including consumer profiling Consumer behavior Consumers' preferences Consumer research Including consumer profiling
spellingShingle	Consumer behavior Consumers' preferences Consumer research Including consumer profiling Consumer behavior Consumers' preferences Consumer research Including consumer profiling Ab Kadir, Suhaila Evaluating the learnability of college management system of International Islamic College / Suhaila Ab Kadir
description	Leamability is a major component of usability, a non-functional requirement of a software system. Up till now, leamability is not unanimously defined, measured and evaluated by the researchers and it is not extensively studied. Good leamability is not considered as an important aspect in the design of a system, especially in the custombuilt system. Many educational higher institutions customised their campus management system due to the specific requirements which are not featured by on-the shelf products. Similarly, International Islamic College also has its own system to manage the everyday processes. This research is conducted with the aim to evaluate the leamability of the College Management System of International Islamic College, due to the dissatisfaction expressed by users for inability to easily use the system, which hinder their productivity. Their remarks are obtained from the preliminary interviews With five users using leamability related questionnaires extracted from System Usability Scale. Hence, the objectives of the research are to identify the leamability attributes to evaluate a system, evaluate the leamability the College Management System and subsequently propose the design elements that will improve its leamability. The scope of the research is on the Lecturer's Portal only. The leamability attributes are selected based on the previous studies in the same area, coupled with the user interface design guidelines. Ease of learning, consistency, predictability, informative feedback, continuity of tasks, error messages and help documentation are the attributes of leamability, modeled to be the evaluation aspects of the College Management System. The system is evaluated qualitatively using think aloud protocol observation on five real, novice users of the system. After the observation sessions, users are interviewed to gather their thoughts on the system leamability to support the earlier findings. The findings are evaluated using the thematic analysis, based on the selected attributes. It shows that the system needs to be improved as it does not offer the leamability design features to the users. Among the suggestions for leamability enhancements to the system are to provide standard training to users, apply consistent, predictable design elements, provide informative feedback and error messages for users in the logical task sequences as well as ensure the help documentation is available for all the functions. These suggestions are conveyed to the system administrator of International Islamic College for further action.
format	Thesis
qualification_level	Master's degree
author	Ab Kadir, Suhaila
author_facet	Ab Kadir, Suhaila
author_sort	Ab Kadir, Suhaila
title	Evaluating the learnability of college management system of International Islamic College / Suhaila Ab Kadir
title_short	Evaluating the learnability of college management system of International Islamic College / Suhaila Ab Kadir
title_full	Evaluating the learnability of college management system of International Islamic College / Suhaila Ab Kadir
title_fullStr	Evaluating the learnability of college management system of International Islamic College / Suhaila Ab Kadir
title_full_unstemmed	Evaluating the learnability of college management system of International Islamic College / Suhaila Ab Kadir
title_sort	evaluating the learnability of college management system of international islamic college / suhaila ab kadir
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2015
url	https://ir.uitm.edu.my/id/eprint/64626/1/64626.pdf
_version_	1783735501050609664

Evaluating the learnability of college management system of International Islamic College / Suhaila Ab Kadir

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