Persuasive factors in determining customer satisfaction: a Malaysian e-commerce perspective / Muhammad Alihan Abdul Magfir Khan
E-Commerce and online shopping channels are continuing to grow along with internet users that are also expanding therefore the need to shop online also grows together. More and more Malaysian E-commerce or online shopping websites and platform are popping out in the internet which make the field eve...
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Format: | Thesis |
Language: | English |
Published: |
2017
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Online Access: | https://ir.uitm.edu.my/id/eprint/64965/1/64965.pdf |
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