Webmaster enhance skill for e-government websites in compliance with Provider Based Evaluation (ProBE) standard / Azlin Ramli

This study focuses and identify the skills and competency of webmaster in government sector using a Digital Government Competency & Capability Readiness (DGCCR) conceptual framework. DGCCR initiative Information System (IS) to upgrade the capabilities and competencies of civil servants to operat...

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Main Author: Ramli, Azlin
Format: Thesis
Language:English
Published: 2017
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/65056/1/65056.pdf
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spelling my-uitm-ir.650562023-01-20T00:33:25Z Webmaster enhance skill for e-government websites in compliance with Provider Based Evaluation (ProBE) standard / Azlin Ramli 2017 Ramli, Azlin Public administration World Wide Web. Web portals. Web site development This study focuses and identify the skills and competency of webmaster in government sector using a Digital Government Competency & Capability Readiness (DGCCR) conceptual framework. DGCCR initiative Information System (IS) to upgrade the capabilities and competencies of civil servants to operate in the digital work environment. For evaluation Government Portal Assessment is using Provider-Based Evaluation (ProBE). Provider-Based Evaluation (ProBE) was introduced in 2014 to replace Malaysia Government Portals & Websites Assessment (MGPWA) to ensure the quality portal and meet government standards. Probe criteria set taking into account the characteristics of Government Online Service (GOS) at international level. However, agencies are given the opportunity to assess portal and web site for self-assessment, the provision of services provided to customers for Inside-Out and services that meet the needs of the people (citizen-centricity). Hon. Tan Sri KSN in FCC 39th Meeting dated 2 April 2015, has decided to develop a curriculum INT AN to improve the skills of the webmaster and content portal so that more people-friendly agency (citizen -centric). Aiming to improve the ranking Online Service Index (OSI) Malaysia in the UN EGovernment Survey globally. With this findings, can plan a training road map for webmaster and government staff to sharpen their skill that related with ProBE and MUSE criteria. Webmaster also can fulfill the expectation from the top management. 2017 Thesis https://ir.uitm.edu.my/id/eprint/65056/ https://ir.uitm.edu.my/id/eprint/65056/1/65056.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Wan Adnan, Wan Adilah
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Wan Adnan, Wan Adilah
topic Public administration
Public administration
spellingShingle Public administration
Public administration
Ramli, Azlin
Webmaster enhance skill for e-government websites in compliance with Provider Based Evaluation (ProBE) standard / Azlin Ramli
description This study focuses and identify the skills and competency of webmaster in government sector using a Digital Government Competency & Capability Readiness (DGCCR) conceptual framework. DGCCR initiative Information System (IS) to upgrade the capabilities and competencies of civil servants to operate in the digital work environment. For evaluation Government Portal Assessment is using Provider-Based Evaluation (ProBE). Provider-Based Evaluation (ProBE) was introduced in 2014 to replace Malaysia Government Portals & Websites Assessment (MGPWA) to ensure the quality portal and meet government standards. Probe criteria set taking into account the characteristics of Government Online Service (GOS) at international level. However, agencies are given the opportunity to assess portal and web site for self-assessment, the provision of services provided to customers for Inside-Out and services that meet the needs of the people (citizen-centricity). Hon. Tan Sri KSN in FCC 39th Meeting dated 2 April 2015, has decided to develop a curriculum INT AN to improve the skills of the webmaster and content portal so that more people-friendly agency (citizen -centric). Aiming to improve the ranking Online Service Index (OSI) Malaysia in the UN EGovernment Survey globally. With this findings, can plan a training road map for webmaster and government staff to sharpen their skill that related with ProBE and MUSE criteria. Webmaster also can fulfill the expectation from the top management.
format Thesis
qualification_level Master's degree
author Ramli, Azlin
author_facet Ramli, Azlin
author_sort Ramli, Azlin
title Webmaster enhance skill for e-government websites in compliance with Provider Based Evaluation (ProBE) standard / Azlin Ramli
title_short Webmaster enhance skill for e-government websites in compliance with Provider Based Evaluation (ProBE) standard / Azlin Ramli
title_full Webmaster enhance skill for e-government websites in compliance with Provider Based Evaluation (ProBE) standard / Azlin Ramli
title_fullStr Webmaster enhance skill for e-government websites in compliance with Provider Based Evaluation (ProBE) standard / Azlin Ramli
title_full_unstemmed Webmaster enhance skill for e-government websites in compliance with Provider Based Evaluation (ProBE) standard / Azlin Ramli
title_sort webmaster enhance skill for e-government websites in compliance with provider based evaluation (probe) standard / azlin ramli
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Computer and Mathematical Sciences
publishDate 2017
url https://ir.uitm.edu.my/id/eprint/65056/1/65056.pdf
_version_ 1783735533887815680