Factors that influence student satisfaction in UiTM Perlis : a case of ENT 600 Students / Noor Shafiq Noor Ahmad

This study is about the student satisfaction among ENT600 students that have an issue which is student need to improve their satisfied to perform well during learning process. The aim of this research is to identifying about factor influence student satisfaction among ENT600 students in UiTM Perlis....

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Main Author: Noor Ahmad, Noor Shafiq
Format: Thesis
Language:English
Published: 2022
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/65288/1/65288.pdf
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spelling my-uitm-ir.652882023-05-18T07:35:15Z Factors that influence student satisfaction in UiTM Perlis : a case of ENT 600 Students / Noor Shafiq Noor Ahmad 2022-08-11 Noor Ahmad, Noor Shafiq Consumer satisfaction Performance. Competence. Academic achievement This study is about the student satisfaction among ENT600 students that have an issue which is student need to improve their satisfied to perform well during learning process. The aim of this research is to identifying about factor influence student satisfaction among ENT600 students in UiTM Perlis. The dependent variable for this study is student satisfaction and the independent variable for these studies are social presence, cognitive presence, teaching presence and enrollment. Community of inquiry has been use in performing this study. In this study, the questionnaire have been develop and have been distribute to the 330 ENT600 students and the measurement that have been use are 6-point Likert scale. SPSS version 25 have been use to analysis the data from the respondent that have been collect from ENT600 student to develop frequencies, reliability, correlations, and regression. Results from this study have shown that there have been three significant from four variables which is the component in community of inquiry which are social presence, cognitive presence and teaching presence. This study have a theory contribution to the development of community of inquiry by using the social presence, cognitive and teaching presence with one additional variable which is enrollment to be a reference for future research. Student must having an open minded thinking to finish the subject and having intention on ENT600 subject because this two factors are the variables that not significant which is subjective norms and perceived behavioral control. The institution must know the type are the variables that influence in order to improve the student satisfaction. 2022-08 Thesis https://ir.uitm.edu.my/id/eprint/65288/ https://ir.uitm.edu.my/id/eprint/65288/1/65288.pdf text en public degree Universiti Teknologi Mara Perlis Faculty Of Business Management
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Consumer satisfaction
Consumer satisfaction
spellingShingle Consumer satisfaction
Consumer satisfaction
Noor Ahmad, Noor Shafiq
Factors that influence student satisfaction in UiTM Perlis : a case of ENT 600 Students / Noor Shafiq Noor Ahmad
description This study is about the student satisfaction among ENT600 students that have an issue which is student need to improve their satisfied to perform well during learning process. The aim of this research is to identifying about factor influence student satisfaction among ENT600 students in UiTM Perlis. The dependent variable for this study is student satisfaction and the independent variable for these studies are social presence, cognitive presence, teaching presence and enrollment. Community of inquiry has been use in performing this study. In this study, the questionnaire have been develop and have been distribute to the 330 ENT600 students and the measurement that have been use are 6-point Likert scale. SPSS version 25 have been use to analysis the data from the respondent that have been collect from ENT600 student to develop frequencies, reliability, correlations, and regression. Results from this study have shown that there have been three significant from four variables which is the component in community of inquiry which are social presence, cognitive presence and teaching presence. This study have a theory contribution to the development of community of inquiry by using the social presence, cognitive and teaching presence with one additional variable which is enrollment to be a reference for future research. Student must having an open minded thinking to finish the subject and having intention on ENT600 subject because this two factors are the variables that not significant which is subjective norms and perceived behavioral control. The institution must know the type are the variables that influence in order to improve the student satisfaction.
format Thesis
qualification_level Bachelor degree
author Noor Ahmad, Noor Shafiq
author_facet Noor Ahmad, Noor Shafiq
author_sort Noor Ahmad, Noor Shafiq
title Factors that influence student satisfaction in UiTM Perlis : a case of ENT 600 Students / Noor Shafiq Noor Ahmad
title_short Factors that influence student satisfaction in UiTM Perlis : a case of ENT 600 Students / Noor Shafiq Noor Ahmad
title_full Factors that influence student satisfaction in UiTM Perlis : a case of ENT 600 Students / Noor Shafiq Noor Ahmad
title_fullStr Factors that influence student satisfaction in UiTM Perlis : a case of ENT 600 Students / Noor Shafiq Noor Ahmad
title_full_unstemmed Factors that influence student satisfaction in UiTM Perlis : a case of ENT 600 Students / Noor Shafiq Noor Ahmad
title_sort factors that influence student satisfaction in uitm perlis : a case of ent 600 students / noor shafiq noor ahmad
granting_institution Universiti Teknologi Mara Perlis
granting_department Faculty Of Business Management
publishDate 2022
url https://ir.uitm.edu.my/id/eprint/65288/1/65288.pdf
_version_ 1783735546978238464