The impact of internal and external team factors on search and rescue team performance: the mediating role of team motivation / Norsyazwani Ab Halim

This study examined the internal team factors (team communication, team leadership, and team time management) and external team factors (work environment, technology compatibility, relational boundary) that affect Search and Rescue (SAR) team performance via the mediating role of team motivation. Th...

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Main Author:	Ab Halim, Norsyazwani
Format:	Thesis
Language:	English
Published:	2022
Subjects:	Employee motivation Performance standards Rating of employees
Online Access:	https://ir.uitm.edu.my/id/eprint/65506/2/65506.pdf
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id	my-uitm-ir.65506
record_format	uketd_dc
spelling	my-uitm-ir.655062023-05-29T06:59:48Z The impact of internal and external team factors on search and rescue team performance: the mediating role of team motivation / Norsyazwani Ab Halim 2022 Ab Halim, Norsyazwani Employee motivation Performance standards Rating of employees This study examined the internal team factors (team communication, team leadership, and team time management) and external team factors (work environment, technology compatibility, relational boundary) that affect Search and Rescue (SAR) team performance via the mediating role of team motivation. This study was conducted because SAR team in Malaysia faced various challenges such as poor communication, poor improvements of the overall SAR process and procedures, speed to reach at the incident location, geographical condition, technological challenges, and new prevalence of task due to COVID-19 pandemic. Data were collected using self-administered questionnaires consisting of nine sections; demographic data of respondents, SAR team performance, team communication, team leadership, team time management, work environment, technology compatibility, relational boundary, and team motivation. The data collection involves nine selected Fire and Rescue stations such as Pahang, Terengganu, Kelantan, Selangor, Kuala Lumpur, Cyberjaya/Putrajaya, Negeri Sembilan, Penang, and Kedah, which consists of 850 rescue personnel. The aggregation of data was done from 850 rescue personnel become only 209 teams. Purposive sampling was used as the sampling technique. The data were analyzed using Statistical Package for Social Sciences (SPSS) Version 26 software for Windows and Structural Equation Modelling (SEM) technique using partial least square analysis by SmartPLS Version 3.0. The results indicated that team communication, team time management, and relational boundary have a direct relationship with SAR team performance. Team communication (P = 0.206, pO.01), team time management (P = 0.293, p<0.001), and relational boundary (P = 0.184, p<0.01) has a positive and significant relationship with SAR team performance. Besides, team leadership (p = 0.203), team time management (P = 0.145), and relational boundary (P = 0.419) have an indirect relationship with SAR team performance via the mediating role of team motivation. This study also provided two implications of the study, which are theoretical and practical implications. This finding of this study contributed to the existing literature for Social Exchange Theory (SET). Besides, the results from this study found that the internal team factors and external team factors have direct and indirect effects on SAR team performance via the mediating role of team motivation. Therefore, a few recommendations are suggested to the FRDM to improve the SAR team performance. A few suggestions have been suggested for future studies such as future studies may include a spacious field of rescuers from other related agencies, expand the study in the bigger context, which include Sabah and Sarawak, including other aspects of team factor that may affect team performance and involve this study in longitudinal. 2022 Thesis https://ir.uitm.edu.my/id/eprint/65506/ https://ir.uitm.edu.my/id/eprint/65506/2/65506.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Administrative Science and Policy Studies Ahmad Zawawi, Azlyn
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Ahmad Zawawi, Azlyn
topic	Employee motivation Performance standards Rating of employees
spellingShingle	Employee motivation Performance standards Rating of employees Ab Halim, Norsyazwani The impact of internal and external team factors on search and rescue team performance: the mediating role of team motivation / Norsyazwani Ab Halim
description	This study examined the internal team factors (team communication, team leadership, and team time management) and external team factors (work environment, technology compatibility, relational boundary) that affect Search and Rescue (SAR) team performance via the mediating role of team motivation. This study was conducted because SAR team in Malaysia faced various challenges such as poor communication, poor improvements of the overall SAR process and procedures, speed to reach at the incident location, geographical condition, technological challenges, and new prevalence of task due to COVID-19 pandemic. Data were collected using self-administered questionnaires consisting of nine sections; demographic data of respondents, SAR team performance, team communication, team leadership, team time management, work environment, technology compatibility, relational boundary, and team motivation. The data collection involves nine selected Fire and Rescue stations such as Pahang, Terengganu, Kelantan, Selangor, Kuala Lumpur, Cyberjaya/Putrajaya, Negeri Sembilan, Penang, and Kedah, which consists of 850 rescue personnel. The aggregation of data was done from 850 rescue personnel become only 209 teams. Purposive sampling was used as the sampling technique. The data were analyzed using Statistical Package for Social Sciences (SPSS) Version 26 software for Windows and Structural Equation Modelling (SEM) technique using partial least square analysis by SmartPLS Version 3.0. The results indicated that team communication, team time management, and relational boundary have a direct relationship with SAR team performance. Team communication (P = 0.206, pO.01), team time management (P = 0.293, p<0.001), and relational boundary (P = 0.184, p<0.01) has a positive and significant relationship with SAR team performance. Besides, team leadership (p = 0.203), team time management (P = 0.145), and relational boundary (P = 0.419) have an indirect relationship with SAR team performance via the mediating role of team motivation. This study also provided two implications of the study, which are theoretical and practical implications. This finding of this study contributed to the existing literature for Social Exchange Theory (SET). Besides, the results from this study found that the internal team factors and external team factors have direct and indirect effects on SAR team performance via the mediating role of team motivation. Therefore, a few recommendations are suggested to the FRDM to improve the SAR team performance. A few suggestions have been suggested for future studies such as future studies may include a spacious field of rescuers from other related agencies, expand the study in the bigger context, which include Sabah and Sarawak, including other aspects of team factor that may affect team performance and involve this study in longitudinal.
format	Thesis
qualification_level	Master's degree
author	Ab Halim, Norsyazwani
author_facet	Ab Halim, Norsyazwani
author_sort	Ab Halim, Norsyazwani
title	The impact of internal and external team factors on search and rescue team performance: the mediating role of team motivation / Norsyazwani Ab Halim
title_short	The impact of internal and external team factors on search and rescue team performance: the mediating role of team motivation / Norsyazwani Ab Halim
title_full	The impact of internal and external team factors on search and rescue team performance: the mediating role of team motivation / Norsyazwani Ab Halim
title_fullStr	The impact of internal and external team factors on search and rescue team performance: the mediating role of team motivation / Norsyazwani Ab Halim
title_full_unstemmed	The impact of internal and external team factors on search and rescue team performance: the mediating role of team motivation / Norsyazwani Ab Halim
title_sort	impact of internal and external team factors on search and rescue team performance: the mediating role of team motivation / norsyazwani ab halim
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Administrative Science and Policy Studies
publishDate	2022
url	https://ir.uitm.edu.my/id/eprint/65506/2/65506.pdf
_version_	1783735554433613824

The impact of internal and external team factors on search and rescue team performance: the mediating role of team motivation / Norsyazwani Ab Halim

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