User satisfaction towards virtual learning "VLE Frog among teachers at SMK Subang Jaya / Norshuhadah Abdul Manan

The use of virtual learning environment (VLE) is the most popular pedagogical method nowadays. However, the user's satisfaction towards e-learning website may be different among the other user. The differentiation of influence are from many elements that contribute to the perceptiveness of sati...

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Main Author:	Abdul Manan, Norshuhadah
Format:	Thesis
Language:	English
Published:	2015
Subjects:	Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/65898/1/65898.pdf
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id	my-uitm-ir.65898
record_format	uketd_dc
spelling	my-uitm-ir.658982022-09-21T08:48:26Z User satisfaction towards virtual learning "VLE Frog among teachers at SMK Subang Jaya / Norshuhadah Abdul Manan 2015 Abdul Manan, Norshuhadah Consumer satisfaction Blended learning. Computer assisted instruction. Programmed instruction The use of virtual learning environment (VLE) is the most popular pedagogical method nowadays. However, the user's satisfaction towards e-learning website may be different among the other user. The differentiation of influence are from many elements that contribute to the perceptiveness of satisfaction by the user to prolong the use VLE website application. This study adapting HELAM model as a research model that consist of six dimensions: (i) System Quality -Technical Quality, (ii) System Quality Information Content Quality, (iii) System Quality-Service Quality, (iv) Social Issues Learner Perspective, (v) Social Issues- Instructor Attitudes, and (vi) Supporting Issues (Ozkan &Koseler, 2009). However, this study focuses on four dimensions only which is (i) System Quality -Technical Quality, (ii) System Quality-Information Content Quality, (iii) Social Issues-Learner Perspective, and (iv) Social Issues- Instructor Attitudes in evaluating the teacher satisfaction towards VLE Frog website at SMK Subang Jaya. This descriptive study was conducted using quantitative methods with questionnaires as the main instrument used to collect the data. The questionnaire was adapted from HELAM model that has been tested and used by another researcher before. Thus, online questionnaires were run into 74 teachers at SMK Subang Jaya as a sample in the research area that have valid login user for VLE Frog. The result are analyzed using SPSS analysis to ensure that the result meet the objective of the research. The analytical result from the model shows teachers has significantly effect the element on the percieveness of user's satisfaction towards VLE Frog website. Findings of this research will be valuable for school teachers, management and ministry to enhancement the prolong use of implementation in VLE Frog website. 2015 Thesis https://ir.uitm.edu.my/id/eprint/65898/ https://ir.uitm.edu.my/id/eprint/65898/1/65898.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Daud, Nor Aziah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Daud, Nor Aziah
topic	Consumer satisfaction Consumer satisfaction
spellingShingle	Consumer satisfaction Consumer satisfaction Abdul Manan, Norshuhadah User satisfaction towards virtual learning "VLE Frog among teachers at SMK Subang Jaya / Norshuhadah Abdul Manan
description	The use of virtual learning environment (VLE) is the most popular pedagogical method nowadays. However, the user's satisfaction towards e-learning website may be different among the other user. The differentiation of influence are from many elements that contribute to the perceptiveness of satisfaction by the user to prolong the use VLE website application. This study adapting HELAM model as a research model that consist of six dimensions: (i) System Quality -Technical Quality, (ii) System Quality Information Content Quality, (iii) System Quality-Service Quality, (iv) Social Issues Learner Perspective, (v) Social Issues- Instructor Attitudes, and (vi) Supporting Issues (Ozkan &Koseler, 2009). However, this study focuses on four dimensions only which is (i) System Quality -Technical Quality, (ii) System Quality-Information Content Quality, (iii) Social Issues-Learner Perspective, and (iv) Social Issues- Instructor Attitudes in evaluating the teacher satisfaction towards VLE Frog website at SMK Subang Jaya. This descriptive study was conducted using quantitative methods with questionnaires as the main instrument used to collect the data. The questionnaire was adapted from HELAM model that has been tested and used by another researcher before. Thus, online questionnaires were run into 74 teachers at SMK Subang Jaya as a sample in the research area that have valid login user for VLE Frog. The result are analyzed using SPSS analysis to ensure that the result meet the objective of the research. The analytical result from the model shows teachers has significantly effect the element on the percieveness of user's satisfaction towards VLE Frog website. Findings of this research will be valuable for school teachers, management and ministry to enhancement the prolong use of implementation in VLE Frog website.
format	Thesis
qualification_level	Master's degree
author	Abdul Manan, Norshuhadah
author_facet	Abdul Manan, Norshuhadah
author_sort	Abdul Manan, Norshuhadah
title	User satisfaction towards virtual learning "VLE Frog among teachers at SMK Subang Jaya / Norshuhadah Abdul Manan
title_short	User satisfaction towards virtual learning "VLE Frog among teachers at SMK Subang Jaya / Norshuhadah Abdul Manan
title_full	User satisfaction towards virtual learning "VLE Frog among teachers at SMK Subang Jaya / Norshuhadah Abdul Manan
title_fullStr	User satisfaction towards virtual learning "VLE Frog among teachers at SMK Subang Jaya / Norshuhadah Abdul Manan
title_full_unstemmed	User satisfaction towards virtual learning "VLE Frog among teachers at SMK Subang Jaya / Norshuhadah Abdul Manan
title_sort	user satisfaction towards virtual learning "vle frog among teachers at smk subang jaya / norshuhadah abdul manan
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2015
url	https://ir.uitm.edu.my/id/eprint/65898/1/65898.pdf
_version_	1783735585299496960

User satisfaction towards virtual learning "VLE Frog among teachers at SMK Subang Jaya / Norshuhadah Abdul Manan

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