Automated teller machine (ATM) ergonomics design for blind people in Malaysia / Nor Adilah Abd. Razak

Automated Teller Machines (ATMs) are becoming increasing popular day by day. The current ATM interface is only designed for sighted people without concern the people who are disabilities especially blind people. Thus, the purpose of this study is to improve the ATM ergonomics design towards the ease...

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Bibliographic Details
Main Author:	Abd. Razak, Nor Adilah
Format:	Thesis
Language:	English
Published:	2008
Subjects:	Automated tellers Debit cards
Online Access:	https://ir.uitm.edu.my/id/eprint/66068/1/66068.pdf
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id	my-uitm-ir.66068
record_format	uketd_dc
spelling	my-uitm-ir.660682022-09-13T08:10:37Z Automated teller machine (ATM) ergonomics design for blind people in Malaysia / Nor Adilah Abd. Razak 2008 Abd. Razak, Nor Adilah Automated tellers. Debit cards People with disabilities. Including blind, deaf, people with physical and mental disabilities Automated Teller Machines (ATMs) are becoming increasing popular day by day. The current ATM interface is only designed for sighted people without concern the people who are disabilities especially blind people. Thus, the purpose of this study is to improve the ATM ergonomics design towards the ease of the blind needs. This research consists of two objectives. The first objective is to identify user's requirements of ATM for blind people and the second objective is to design the ATM ergonomics that is suitable for blind people. This research focused on the blind people in Malaysia and the design components of ATM interface such as; card reader slot, cash dispenser, receipt dispenser, keypad, screen buttons and display screen. However, this research benefits to the blind communities in Malaysia, the banking institution and the developer or manufacturer besides enhancing awareness among the people. Furthermore, this research used the universal design principles and ergonomics approach in order to design the ATM interface. This ATM is designed based on an existing cash dispenser, receipt dispenser and common shape of card reader slot. This design of ATM also includes natural speech output, touch screen, different function menus and different buttons arrangement. 2008 Thesis https://ir.uitm.edu.my/id/eprint/66068/ https://ir.uitm.edu.my/id/eprint/66068/1/66068.pdf text en public degree Universiti Teknologi MARA (UiTM) Faculty of Computer and Mathematical Sciences Mohd Saman, Fauzi
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mohd Saman, Fauzi
topic	Automated tellers Debit cards Automated tellers Debit cards
spellingShingle	Automated tellers Debit cards Automated tellers Debit cards Abd. Razak, Nor Adilah Automated teller machine (ATM) ergonomics design for blind people in Malaysia / Nor Adilah Abd. Razak
description	Automated Teller Machines (ATMs) are becoming increasing popular day by day. The current ATM interface is only designed for sighted people without concern the people who are disabilities especially blind people. Thus, the purpose of this study is to improve the ATM ergonomics design towards the ease of the blind needs. This research consists of two objectives. The first objective is to identify user's requirements of ATM for blind people and the second objective is to design the ATM ergonomics that is suitable for blind people. This research focused on the blind people in Malaysia and the design components of ATM interface such as; card reader slot, cash dispenser, receipt dispenser, keypad, screen buttons and display screen. However, this research benefits to the blind communities in Malaysia, the banking institution and the developer or manufacturer besides enhancing awareness among the people. Furthermore, this research used the universal design principles and ergonomics approach in order to design the ATM interface. This ATM is designed based on an existing cash dispenser, receipt dispenser and common shape of card reader slot. This design of ATM also includes natural speech output, touch screen, different function menus and different buttons arrangement.
format	Thesis
qualification_level	Bachelor degree
author	Abd. Razak, Nor Adilah
author_facet	Abd. Razak, Nor Adilah
author_sort	Abd. Razak, Nor Adilah
title	Automated teller machine (ATM) ergonomics design for blind people in Malaysia / Nor Adilah Abd. Razak
title_short	Automated teller machine (ATM) ergonomics design for blind people in Malaysia / Nor Adilah Abd. Razak
title_full	Automated teller machine (ATM) ergonomics design for blind people in Malaysia / Nor Adilah Abd. Razak
title_fullStr	Automated teller machine (ATM) ergonomics design for blind people in Malaysia / Nor Adilah Abd. Razak
title_full_unstemmed	Automated teller machine (ATM) ergonomics design for blind people in Malaysia / Nor Adilah Abd. Razak
title_sort	automated teller machine (atm) ergonomics design for blind people in malaysia / nor adilah abd. razak
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Computer and Mathematical Sciences
publishDate	2008
url	https://ir.uitm.edu.my/id/eprint/66068/1/66068.pdf
_version_	1783735602443714560

Automated teller machine (ATM) ergonomics design for blind people in Malaysia / Nor Adilah Abd. Razak

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