The relationship between cultural intelligence and team effectiveness among the administrative support staff at Pustaka Negeri Sarawak / Joy Rabai Lagang
Now days, cultural intelligence is more important because of the increased number of interactions among people with different cultural background in today's globalized world. Cultural intelligence was also able to solve and manage conflicts with customers, clients, colleagues and stakeholders w...
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| Format: | Thesis |
| Language: | English |
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2017
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/66480/1/66480.pdf |
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| Summary: | Now days, cultural intelligence is more important because of the increased number of interactions among people with different cultural background in today's globalized world. Cultural intelligence was also able to solve and manage conflicts with customers, clients, colleagues and stakeholders with various backgrounds around the world very essential in today's business environment. Besides that, cultural intelligence will provide a better understanding for the organization about the cultural intelligence is more important to make the organization successful. The purpose of the study was to investigate the relationship between cultural intelligence and team effectiveness among the administrative support staff at Pustaka Negeri Sarawak, Malaysia. This study was a non-experimental research and a correlational study. |
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