Environmental design framework for public hospitals in Malaysia / Jamaludin Muhamad

The main priority of Hospital design quality in Malaysia is to arrange passive design for staff and patient-oriented care design that requires a user-friendly environment. Although there are various quality design evaluations, evaluating success criteria has brought a new dimension to tracking the q...

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Main Author: Muhamad, Jamaludin
Format: Thesis
Language:English
Published: 2022
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Online Access:https://ir.uitm.edu.my/id/eprint/66920/1/66920.pdf
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spelling my-uitm-ir.669202023-05-29T08:09:05Z Environmental design framework for public hospitals in Malaysia / Jamaludin Muhamad 2022 Muhamad, Jamaludin Hospitals. Health facilities The main priority of Hospital design quality in Malaysia is to arrange passive design for staff and patient-oriented care design that requires a user-friendly environment. Although there are various quality design evaluations, evaluating success criteria has brought a new dimension to tracking the quality used by exploring the user experience. Furthermore, the method does not have a procedure to identify users' needs effectively. Still, it will lead to quality and energy efficiency dimensions that need to be considered in its implementation. Therefore, this research aims to achieve energy efficiency through the experiences of patients and staff in public hospital ward spaces. The nature of the staff and patient experience can influence the quality and energy efficiency of the hospital environment. The theory section suggests that the experience of hospital end users may be understood through their feedback on the status of the hospital environment by extending the theory of passive design and quality. This research uses five success criteria passive design identified from the literature. After synthesizing the literature, verification from the expert panel from each sector, namely the Public Work Department (Healthcare Facilities Projects), Medical Planner (Architect), and Consultant (Architect) who are directly involved in hospital design, is implemented. The qualitative method, interviews with an expert panel (n = 8), was conducted to find out the criteria of passive design are adapted to the creation of public hospitals implemented. Next, the data were analyzed using NVivo 12 to be part of the questionnaire developed. In addition, the success parameters of passive design were made through a questionnaire in the context of user experience of using the physical environment for energy efficiency in the Hospital. It is to find out that the impact of the design of this hospital is experienced by users who use it. A phenomenological philosophy and quantitative approach with case studies were conducted in three Malaysian public hospitals. Questionnaires were given to staff and patients (n = 154) involved in the hospital ward, and the data obtained was taken from the perspective of the user experience was conducted. Data were analyzed using factor analysis conducted by SPSS as this is the best way to get holistic information related to user experience. Research findings have been studied, and a refined framework of passive design success criteria has been conducted and confirmed a practical approach to this user experience method. The main contribution of this study is that the success criteria have provided added value in evaluating experiences among staff and patients, quality design evaluation, designing, building, and managing hospitals for energy efficiency. Therefore, this study should help organizations understand the needs of end-users and support the design of a user-friendly environment. Furthermore, this research provides a starting point from different backgrounds with more perspectives from the point of view of other actors. 2022 Thesis https://ir.uitm.edu.my/id/eprint/66920/ https://ir.uitm.edu.my/id/eprint/66920/1/66920.pdf text en public phd doctoral Universiti Teknologi MARA (UiTM) Faculty of Architecture, Planning and Surveying Ahmad, Hayroman
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Ahmad, Hayroman
topic Hospitals
Health facilities
spellingShingle Hospitals
Health facilities
Muhamad, Jamaludin
Environmental design framework for public hospitals in Malaysia / Jamaludin Muhamad
description The main priority of Hospital design quality in Malaysia is to arrange passive design for staff and patient-oriented care design that requires a user-friendly environment. Although there are various quality design evaluations, evaluating success criteria has brought a new dimension to tracking the quality used by exploring the user experience. Furthermore, the method does not have a procedure to identify users' needs effectively. Still, it will lead to quality and energy efficiency dimensions that need to be considered in its implementation. Therefore, this research aims to achieve energy efficiency through the experiences of patients and staff in public hospital ward spaces. The nature of the staff and patient experience can influence the quality and energy efficiency of the hospital environment. The theory section suggests that the experience of hospital end users may be understood through their feedback on the status of the hospital environment by extending the theory of passive design and quality. This research uses five success criteria passive design identified from the literature. After synthesizing the literature, verification from the expert panel from each sector, namely the Public Work Department (Healthcare Facilities Projects), Medical Planner (Architect), and Consultant (Architect) who are directly involved in hospital design, is implemented. The qualitative method, interviews with an expert panel (n = 8), was conducted to find out the criteria of passive design are adapted to the creation of public hospitals implemented. Next, the data were analyzed using NVivo 12 to be part of the questionnaire developed. In addition, the success parameters of passive design were made through a questionnaire in the context of user experience of using the physical environment for energy efficiency in the Hospital. It is to find out that the impact of the design of this hospital is experienced by users who use it. A phenomenological philosophy and quantitative approach with case studies were conducted in three Malaysian public hospitals. Questionnaires were given to staff and patients (n = 154) involved in the hospital ward, and the data obtained was taken from the perspective of the user experience was conducted. Data were analyzed using factor analysis conducted by SPSS as this is the best way to get holistic information related to user experience. Research findings have been studied, and a refined framework of passive design success criteria has been conducted and confirmed a practical approach to this user experience method. The main contribution of this study is that the success criteria have provided added value in evaluating experiences among staff and patients, quality design evaluation, designing, building, and managing hospitals for energy efficiency. Therefore, this study should help organizations understand the needs of end-users and support the design of a user-friendly environment. Furthermore, this research provides a starting point from different backgrounds with more perspectives from the point of view of other actors.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Muhamad, Jamaludin
author_facet Muhamad, Jamaludin
author_sort Muhamad, Jamaludin
title Environmental design framework for public hospitals in Malaysia / Jamaludin Muhamad
title_short Environmental design framework for public hospitals in Malaysia / Jamaludin Muhamad
title_full Environmental design framework for public hospitals in Malaysia / Jamaludin Muhamad
title_fullStr Environmental design framework for public hospitals in Malaysia / Jamaludin Muhamad
title_full_unstemmed Environmental design framework for public hospitals in Malaysia / Jamaludin Muhamad
title_sort environmental design framework for public hospitals in malaysia / jamaludin muhamad
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Architecture, Planning and Surveying
publishDate 2022
url https://ir.uitm.edu.my/id/eprint/66920/1/66920.pdf
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