The relationship between conflict management styles and employee’s performance at Kolej Poly-Tech Mara (KPTM) Kota Bharu / Wan Nor Nazirah Wan Kamaruzaman
Conflict management is an important issue in our daily life The purpose of the study is to identify the effect of the conflicts towards the level of employees performance. If the level of employees' performance is high, it means that the conflict has positive impact towards employee's perf...
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2014
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Online Access: | https://ir.uitm.edu.my/id/eprint/69415/1/69415.pdf |
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my-uitm-ir.694152022-10-31T03:54:50Z The relationship between conflict management styles and employee’s performance at Kolej Poly-Tech Mara (KPTM) Kota Bharu / Wan Nor Nazirah Wan Kamaruzaman 2014 Wan Kamaruzaman, Wan Nor Nazirah Crisis management. Emergency management. Inflation Labor. Work environment Organizational effectiveness. Performance measurement Conflict management is an important issue in our daily life The purpose of the study is to identify the effect of the conflicts towards the level of employees performance. If the level of employees' performance is high, it means that the conflict has positive impact towards employee's performance The study is focused on the way employees' handling their conflict and the result are analyzed by descriptive statistics. In other words is to know the employees' conflict management style when they have a conflict. There are four types of conflict, which is intrapersonal conflict, interpersonal conflict, intergroup conflict, and intragroup conflict. While, conflict management styles are divided into five. That is avoiding, competing, accommodating, compromising, and collaborating. In the study, it will show how well the employees handle their conflict and whether it give a positive or negative impacts toward the level of employees performance. 2014 Thesis https://ir.uitm.edu.my/id/eprint/69415/ https://ir.uitm.edu.my/id/eprint/69415/1/69415.pdf text en public degree Universiti Teknologi MARA, Kelantan Faculty of Business Management Mat Halif, Mazuin |
institution |
Universiti Teknologi MARA |
collection |
UiTM Institutional Repository |
language |
English |
advisor |
Mat Halif, Mazuin |
topic |
Crisis management Emergency management Inflation Crisis management Emergency management Inflation Crisis management Emergency management Inflation |
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Crisis management Emergency management Inflation Crisis management Emergency management Inflation Crisis management Emergency management Inflation Wan Kamaruzaman, Wan Nor Nazirah The relationship between conflict management styles and employee’s performance at Kolej Poly-Tech Mara (KPTM) Kota Bharu / Wan Nor Nazirah Wan Kamaruzaman |
description |
Conflict management is an important issue in our daily life The purpose of the study is to identify the effect of the conflicts towards the level of employees performance. If the level of employees' performance is high, it means that the conflict has positive impact towards employee's performance The study is focused on the way employees' handling their conflict and the result are analyzed by descriptive statistics. In other words is to know the employees' conflict management style when they have a conflict. There are four types of conflict, which is intrapersonal conflict, interpersonal conflict, intergroup conflict, and intragroup conflict. While, conflict management styles are divided into five. That is avoiding, competing, accommodating, compromising, and collaborating. In the study, it will show how well the employees handle their conflict and whether it give a positive or negative impacts toward the level of employees performance. |
format |
Thesis |
qualification_level |
Bachelor degree |
author |
Wan Kamaruzaman, Wan Nor Nazirah |
author_facet |
Wan Kamaruzaman, Wan Nor Nazirah |
author_sort |
Wan Kamaruzaman, Wan Nor Nazirah |
title |
The relationship between conflict management styles and employee’s performance at Kolej Poly-Tech Mara (KPTM) Kota Bharu / Wan Nor Nazirah Wan Kamaruzaman |
title_short |
The relationship between conflict management styles and employee’s performance at Kolej Poly-Tech Mara (KPTM) Kota Bharu / Wan Nor Nazirah Wan Kamaruzaman |
title_full |
The relationship between conflict management styles and employee’s performance at Kolej Poly-Tech Mara (KPTM) Kota Bharu / Wan Nor Nazirah Wan Kamaruzaman |
title_fullStr |
The relationship between conflict management styles and employee’s performance at Kolej Poly-Tech Mara (KPTM) Kota Bharu / Wan Nor Nazirah Wan Kamaruzaman |
title_full_unstemmed |
The relationship between conflict management styles and employee’s performance at Kolej Poly-Tech Mara (KPTM) Kota Bharu / Wan Nor Nazirah Wan Kamaruzaman |
title_sort |
relationship between conflict management styles and employee’s performance at kolej poly-tech mara (kptm) kota bharu / wan nor nazirah wan kamaruzaman |
granting_institution |
Universiti Teknologi MARA, Kelantan |
granting_department |
Faculty of Business Management |
publishDate |
2014 |
url |
https://ir.uitm.edu.my/id/eprint/69415/1/69415.pdf |
_version_ |
1783735876308697088 |