The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz

Conflict is a something that cannot be separated from people's life. It is also viewed as a phenomenon that requires management. This research was conducted to explore and to describe the types of conflict that affect the employee performance of Universiti Malaysia Kelantan (UMK) Kampus Kota an...

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Main Author:	Aziz, Asmira
Format:	Thesis
Language:	English
Published:	2015
Subjects:	Labor Work environment Performance standards Administrative personnel
Online Access:	https://ir.uitm.edu.my/id/eprint/69581/1/69581.pdf
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id	my-uitm-ir.69581
record_format	uketd_dc
spelling	my-uitm-ir.695812022-11-23T07:59:46Z The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz 2015 Aziz, Asmira Labor. Work environment Performance standards Administrative personnel Conflict is a something that cannot be separated from people's life. It is also viewed as a phenomenon that requires management. This research was conducted to explore and to describe the types of conflict that affect the employee performance of Universiti Malaysia Kelantan (UMK) Kampus Kota and to identify the styles used by employees at Universiti Malaysia Kelantan (UMK) Kampus Kota to manage conflict arise in the organization. It also conducted to find out the relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota. Data has been collected from seven different units in Universiti Malaysia Kelantan (UMK) Kampus Kota by using questionnaires. The collected data has been analyzed using descriptive statistics and distribution graph. Finding showed that the most type of conflict occurred at Universiti Malaysia Kelantan (UMK) Kampus Kota was interpersonal conflict. Interpersonal conflict exists when disagreement happened between two interdependent people who see that they have incompatible goals. Besides that, finding showed that the most style used at Universiti Malaysia Kelantan (UMK) Kampus Kota in handling conflicts was collaborating. From the finding of this research, it can be concluded that there is significant relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota. Based on the finding of this research, it is recommended for manager at the organization to send employees to the training for interpersonal skills and to develop emotional intelligence in order to resolve conflict existed in the organization. 2015 Thesis https://ir.uitm.edu.my/id/eprint/69581/ https://ir.uitm.edu.my/id/eprint/69581/1/69581.pdf text en public degree Universiti Teknologi MARA, Kelantan Faculty of Business and Management Mat Halif, Mazuin
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mat Halif, Mazuin
topic	Labor Work environment Performance standards Administrative personnel
spellingShingle	Labor Work environment Performance standards Administrative personnel Aziz, Asmira The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
description	Conflict is a something that cannot be separated from people's life. It is also viewed as a phenomenon that requires management. This research was conducted to explore and to describe the types of conflict that affect the employee performance of Universiti Malaysia Kelantan (UMK) Kampus Kota and to identify the styles used by employees at Universiti Malaysia Kelantan (UMK) Kampus Kota to manage conflict arise in the organization. It also conducted to find out the relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota. Data has been collected from seven different units in Universiti Malaysia Kelantan (UMK) Kampus Kota by using questionnaires. The collected data has been analyzed using descriptive statistics and distribution graph. Finding showed that the most type of conflict occurred at Universiti Malaysia Kelantan (UMK) Kampus Kota was interpersonal conflict. Interpersonal conflict exists when disagreement happened between two interdependent people who see that they have incompatible goals. Besides that, finding showed that the most style used at Universiti Malaysia Kelantan (UMK) Kampus Kota in handling conflicts was collaborating. From the finding of this research, it can be concluded that there is significant relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota. Based on the finding of this research, it is recommended for manager at the organization to send employees to the training for interpersonal skills and to develop emotional intelligence in order to resolve conflict existed in the organization.
format	Thesis
qualification_level	Bachelor degree
author	Aziz, Asmira
author_facet	Aziz, Asmira
author_sort	Aziz, Asmira
title	The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
title_short	The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
title_full	The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
title_fullStr	The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
title_full_unstemmed	The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz
title_sort	relationship between conflict management styles and employees performance at universiti malaysia kelantan (umk) kampus kota / asmira aziz
granting_institution	Universiti Teknologi MARA, Kelantan
granting_department	Faculty of Business and Management
publishDate	2015
url	https://ir.uitm.edu.my/id/eprint/69581/1/69581.pdf
_version_	1783735894303309824

The relationship between conflict management styles and employees performance at Universiti Malaysia Kelantan (UMK) Kampus Kota / Asmira Aziz

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