The relationship between service quality and customer satisfaction at Hospital Tengku Ampuan Afzan / Wan Sarah Safinah Wan Omar

The relationship between service quality and customer satisfaction has received considerable academic attention in the past few years. This research investigates the relationship between service quality and customer satisfaction toward hospitality industry. Therefore the data will be collected among...

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書目詳細資料
主要作者: Wan Omar, Wan Sarah Safinah
格式: Thesis
語言:English
出版: 2014
主題:
在線閱讀:https://ir.uitm.edu.my/id/eprint/69910/1/69910.pdf
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