The influence of human capital and mediating effect of innovation practices toward Malay restaurant performance / Mohd Syaifuddin Mohd Alias

The main objective of this study is to investigate the structural relationships between human capital (HC), innovation practices (IP), and restaurant performance (RP) in Malay restaurants. The aim is to identify the influence of human capital on how innovation practices would be used for restaurant...

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Main Author: Mohd Alias, Mohd Syaifuddin
Format: Thesis
Language:English
Published: 2022
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Online Access:https://ir.uitm.edu.my/id/eprint/72935/1/72935.pdf
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spelling my-uitm-ir.729352023-02-01T13:53:09Z The influence of human capital and mediating effect of innovation practices toward Malay restaurant performance / Mohd Syaifuddin Mohd Alias 2022 Mohd Alias, Mohd Syaifuddin Technological innovations Human capital The main objective of this study is to investigate the structural relationships between human capital (HC), innovation practices (IP), and restaurant performance (RP) in Malay restaurants. The aim is to identify the influence of human capital on how innovation practices would be used for restaurant growth, profitability, and sustainability. Besides that, this study examined how the mediating effect of innovation practices after receiving the influence of human capital eventually affects restaurant performance. This research utilized purposive or judgemental sampling. The data was collected through questionnaires answered by 507 respondents from the top management of sampled Malay restaurants (owners, managers, and assistant managers). After a thorough analysis, this study eventually revealed that human capital, innovation practices, and restaurant performance are valid constructs. Furthermore, findings also revealed that there are relationships between human capital and restaurant performance, innovation practices, and performance, as well as human capital and innovation practices. Additionally, this study found that innovation practices mediated human capital and restaurant performance. The relationship between human capital, innovation practices, and restaurant performance was validated through Structural Equation Modelling (SEM). Based on the confirmed analysis, restaurant performance can be achieved through the decision of human capital to apply innovation practices in Malay restaurants. These findings are essential to the Malay restaurants especially in Malaysia to assess the benefit of using innovation practices as well as the experience and education in human capital. This study also discussed the limitations and future research. 2022 Thesis https://ir.uitm.edu.my/id/eprint/72935/ https://ir.uitm.edu.my/id/eprint/72935/1/72935.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Hotel and Tourism Management Ariffin, Hashim Fadzil Mohd Zahari, Salehuddin
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Ariffin, Hashim Fadzil
Mohd Zahari, Salehuddin
topic Technological innovations
Human capital
spellingShingle Technological innovations
Human capital
Mohd Alias, Mohd Syaifuddin
The influence of human capital and mediating effect of innovation practices toward Malay restaurant performance / Mohd Syaifuddin Mohd Alias
description The main objective of this study is to investigate the structural relationships between human capital (HC), innovation practices (IP), and restaurant performance (RP) in Malay restaurants. The aim is to identify the influence of human capital on how innovation practices would be used for restaurant growth, profitability, and sustainability. Besides that, this study examined how the mediating effect of innovation practices after receiving the influence of human capital eventually affects restaurant performance. This research utilized purposive or judgemental sampling. The data was collected through questionnaires answered by 507 respondents from the top management of sampled Malay restaurants (owners, managers, and assistant managers). After a thorough analysis, this study eventually revealed that human capital, innovation practices, and restaurant performance are valid constructs. Furthermore, findings also revealed that there are relationships between human capital and restaurant performance, innovation practices, and performance, as well as human capital and innovation practices. Additionally, this study found that innovation practices mediated human capital and restaurant performance. The relationship between human capital, innovation practices, and restaurant performance was validated through Structural Equation Modelling (SEM). Based on the confirmed analysis, restaurant performance can be achieved through the decision of human capital to apply innovation practices in Malay restaurants. These findings are essential to the Malay restaurants especially in Malaysia to assess the benefit of using innovation practices as well as the experience and education in human capital. This study also discussed the limitations and future research.
format Thesis
qualification_level Master's degree
author Mohd Alias, Mohd Syaifuddin
author_facet Mohd Alias, Mohd Syaifuddin
author_sort Mohd Alias, Mohd Syaifuddin
title The influence of human capital and mediating effect of innovation practices toward Malay restaurant performance / Mohd Syaifuddin Mohd Alias
title_short The influence of human capital and mediating effect of innovation practices toward Malay restaurant performance / Mohd Syaifuddin Mohd Alias
title_full The influence of human capital and mediating effect of innovation practices toward Malay restaurant performance / Mohd Syaifuddin Mohd Alias
title_fullStr The influence of human capital and mediating effect of innovation practices toward Malay restaurant performance / Mohd Syaifuddin Mohd Alias
title_full_unstemmed The influence of human capital and mediating effect of innovation practices toward Malay restaurant performance / Mohd Syaifuddin Mohd Alias
title_sort influence of human capital and mediating effect of innovation practices toward malay restaurant performance / mohd syaifuddin mohd alias
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Hotel and Tourism Management
publishDate 2022
url https://ir.uitm.edu.my/id/eprint/72935/1/72935.pdf
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