The development of quality management in Malaysian SMEs contractors / Muhammad Firdaus Hamzan
Quality management focuses on activities that managers use to ensure a quality product or service. Examples of quality management include quality assurance and quality control. Quality management seeks to eliminate "defects" in products and services and is often based on customer or client...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2006
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/74127/1/74127.pdf |
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