The impact of product knowledge, working environment and organization commitment towards employee performance among staff at RHB Bank Berhad Kota Kinabalu / Ahmad Zaidi Tokeh and Norzaidah Madguil

This study entitled "The Impact of Product Knowledge, Working Environment and Organization Commitment towards Employee Performance among staff at RHB Bank Berhad Kota Kinabalu" was carried out with the objectives to: (i) to evaluate the understanding of product knowledge and its impact to...

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Main Authors:	Tokeh, Ahmad Zaidi, Madguil, Norzaidah
Format:	Thesis
Language:	English
Published:	2016
Subjects:	Environmental psychology Spatial behavior
Online Access:	https://ir.uitm.edu.my/id/eprint/74228/1/74228.pdf
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id	my-uitm-ir.74228
record_format	uketd_dc
spelling	my-uitm-ir.742282023-03-09T04:49:05Z The impact of product knowledge, working environment and organization commitment towards employee performance among staff at RHB Bank Berhad Kota Kinabalu / Ahmad Zaidi Tokeh and Norzaidah Madguil 2016 Tokeh, Ahmad Zaidi Madguil, Norzaidah Environmental psychology. Spatial behavior Work. Performance Personnel management. Employment management This study entitled "The Impact of Product Knowledge, Working Environment and Organization Commitment towards Employee Performance among staff at RHB Bank Berhad Kota Kinabalu" was carried out with the objectives to: (i) to evaluate the understanding of product knowledge and its impact to employee performance; (ii) to understand the effect of working environment and employee performance; and (iii) to examine organization commitment and its impact on employee performance. This study usage based on demographic characteristics (gender, age, race and department) The research is descriptive and quantitative in nature using survey method with 150 respondents selected through convenience sampling in major RHB banks in Kota Kinabalu, Sabah. The result showed that between three independent variables namely product knowledge, working environment and organization commitment have positive relationships with dependent variable, employee performance. 2016 Thesis https://ir.uitm.edu.my/id/eprint/74228/ https://ir.uitm.edu.my/id/eprint/74228/1/74228.pdf text en public masters Universiti Teknologi MARA, Sabah Faculty of Business and Management Tajuddin, Dewi
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Tajuddin, Dewi
topic	Environmental psychology Spatial behavior Environmental psychology Spatial behavior Environmental psychology Spatial behavior
spellingShingle	Environmental psychology Spatial behavior Environmental psychology Spatial behavior Environmental psychology Spatial behavior Tokeh, Ahmad Zaidi Madguil, Norzaidah The impact of product knowledge, working environment and organization commitment towards employee performance among staff at RHB Bank Berhad Kota Kinabalu / Ahmad Zaidi Tokeh and Norzaidah Madguil
description	This study entitled "The Impact of Product Knowledge, Working Environment and Organization Commitment towards Employee Performance among staff at RHB Bank Berhad Kota Kinabalu" was carried out with the objectives to: (i) to evaluate the understanding of product knowledge and its impact to employee performance; (ii) to understand the effect of working environment and employee performance; and (iii) to examine organization commitment and its impact on employee performance. This study usage based on demographic characteristics (gender, age, race and department) The research is descriptive and quantitative in nature using survey method with 150 respondents selected through convenience sampling in major RHB banks in Kota Kinabalu, Sabah. The result showed that between three independent variables namely product knowledge, working environment and organization commitment have positive relationships with dependent variable, employee performance.
format	Thesis
qualification_level	Master's degree
author	Tokeh, Ahmad Zaidi Madguil, Norzaidah
author_facet	Tokeh, Ahmad Zaidi Madguil, Norzaidah
author_sort	Tokeh, Ahmad Zaidi
title	The impact of product knowledge, working environment and organization commitment towards employee performance among staff at RHB Bank Berhad Kota Kinabalu / Ahmad Zaidi Tokeh and Norzaidah Madguil
title_short	The impact of product knowledge, working environment and organization commitment towards employee performance among staff at RHB Bank Berhad Kota Kinabalu / Ahmad Zaidi Tokeh and Norzaidah Madguil
title_full	The impact of product knowledge, working environment and organization commitment towards employee performance among staff at RHB Bank Berhad Kota Kinabalu / Ahmad Zaidi Tokeh and Norzaidah Madguil
title_fullStr	The impact of product knowledge, working environment and organization commitment towards employee performance among staff at RHB Bank Berhad Kota Kinabalu / Ahmad Zaidi Tokeh and Norzaidah Madguil
title_full_unstemmed	The impact of product knowledge, working environment and organization commitment towards employee performance among staff at RHB Bank Berhad Kota Kinabalu / Ahmad Zaidi Tokeh and Norzaidah Madguil
title_sort	impact of product knowledge, working environment and organization commitment towards employee performance among staff at rhb bank berhad kota kinabalu / ahmad zaidi tokeh and norzaidah madguil
granting_institution	Universiti Teknologi MARA, Sabah
granting_department	Faculty of Business and Management
publishDate	2016
url	https://ir.uitm.edu.my/id/eprint/74228/1/74228.pdf
_version_	1783736013346045952

The impact of product knowledge, working environment and organization commitment towards employee performance among staff at RHB Bank Berhad Kota Kinabalu / Ahmad Zaidi Tokeh and Norzaidah Madguil

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