The Critical Success Factors (CSFS) model for Facilities Management (FM) of high-rise strata housing/ Farhan Md Dahlan

High-rise strata (HRS) housing scheme is in high demand in major urban cities. Poor management practices by the management bodies in HRS housing scheme being a bone of contention among the residents and management body. Scarce mechanisms in the facilities management (FM) industry such as guidelines...

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Main Author: Md Dahlan, Farhan
Format: Thesis
Language:English
Published: 2022
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/74842/1/74842.pdf
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spelling my-uitm-ir.748422024-03-22T04:31:33Z The Critical Success Factors (CSFS) model for Facilities Management (FM) of high-rise strata housing/ Farhan Md Dahlan 2022 Md Dahlan, Farhan Housing High-rise strata (HRS) housing scheme is in high demand in major urban cities. Poor management practices by the management bodies in HRS housing scheme being a bone of contention among the residents and management body. Scarce mechanisms in the facilities management (FM) industry such as guidelines or standards of operation (SOP) as the reference point of the self-governance management have led to the lack of knowledge and strategies to improve their effectiveness in managing their strata housing. Additionally, HRS housing schemes aged more than ten (10) years post-construction show signs of obsolescence and incur great maintenance cost impact, albeit the topic which is under scarce research. Hence, this research fills this gap. This research aims to develop a Critical Success Factors (CSFs) Model towards the effectiveness of FM organisation managing HRS housing as the key management practices mechanism for management bodies. To achieve this aim, the research seeks to achieve three (3) research objectives which are: (i) to determine the critical success factors (CSFs) towards the effectiveness of FM organisations in managing Malaysian HRS housing. (ii) to analyse the relationship between the identified CSFs and the effectiveness of FM organisations in managing Malaysian HRS housing. (iii) to develop a CSFs model towards the effectiveness of FM organisations in managing Malaysian HRS housing. 2022 Thesis https://ir.uitm.edu.my/id/eprint/74842/ https://ir.uitm.edu.my/id/eprint/74842/1/74842.pdf text en public phd doctoral Universiti Teknologi MARA, Perak Faculty of Architecture, Planning & Surveying Zainuddin, Ashrof Haffiz, Mohd Hasrol Abd Tharim, Asniza Hamimi
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Zainuddin, Ashrof
Haffiz, Mohd Hasrol
Abd Tharim, Asniza Hamimi
topic Housing
spellingShingle Housing
Md Dahlan, Farhan
The Critical Success Factors (CSFS) model for Facilities Management (FM) of high-rise strata housing/ Farhan Md Dahlan
description High-rise strata (HRS) housing scheme is in high demand in major urban cities. Poor management practices by the management bodies in HRS housing scheme being a bone of contention among the residents and management body. Scarce mechanisms in the facilities management (FM) industry such as guidelines or standards of operation (SOP) as the reference point of the self-governance management have led to the lack of knowledge and strategies to improve their effectiveness in managing their strata housing. Additionally, HRS housing schemes aged more than ten (10) years post-construction show signs of obsolescence and incur great maintenance cost impact, albeit the topic which is under scarce research. Hence, this research fills this gap. This research aims to develop a Critical Success Factors (CSFs) Model towards the effectiveness of FM organisation managing HRS housing as the key management practices mechanism for management bodies. To achieve this aim, the research seeks to achieve three (3) research objectives which are: (i) to determine the critical success factors (CSFs) towards the effectiveness of FM organisations in managing Malaysian HRS housing. (ii) to analyse the relationship between the identified CSFs and the effectiveness of FM organisations in managing Malaysian HRS housing. (iii) to develop a CSFs model towards the effectiveness of FM organisations in managing Malaysian HRS housing.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Md Dahlan, Farhan
author_facet Md Dahlan, Farhan
author_sort Md Dahlan, Farhan
title The Critical Success Factors (CSFS) model for Facilities Management (FM) of high-rise strata housing/ Farhan Md Dahlan
title_short The Critical Success Factors (CSFS) model for Facilities Management (FM) of high-rise strata housing/ Farhan Md Dahlan
title_full The Critical Success Factors (CSFS) model for Facilities Management (FM) of high-rise strata housing/ Farhan Md Dahlan
title_fullStr The Critical Success Factors (CSFS) model for Facilities Management (FM) of high-rise strata housing/ Farhan Md Dahlan
title_full_unstemmed The Critical Success Factors (CSFS) model for Facilities Management (FM) of high-rise strata housing/ Farhan Md Dahlan
title_sort critical success factors (csfs) model for facilities management (fm) of high-rise strata housing/ farhan md dahlan
granting_institution Universiti Teknologi MARA, Perak
granting_department Faculty of Architecture, Planning & Surveying
publishDate 2022
url https://ir.uitm.edu.my/id/eprint/74842/1/74842.pdf
_version_ 1804889688984518656