The study on listeners satisfaction towards the segments offered by Radio Malaysia Kelantan / Sarimah Ramli

The main objective to this research is to identify the listeners' satisfaction towards the segments offered by Radio Malaysia Kelantan. This research is focus in Kota Bharu, Machang, Pasir Mas and Pasir Puteh. Radio Malaysia Kelantan offers various types of segments such as Kelantan Kita, Mesra...

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Main Author: Ramli, Sarimah
Format: Thesis
Language:English
Published: 2000
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/75457/1/75457.pdf
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spelling my-uitm-ir.754572023-03-30T10:31:25Z The study on listeners satisfaction towards the segments offered by Radio Malaysia Kelantan / Sarimah Ramli 2000 Ramli, Sarimah Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Radio The main objective to this research is to identify the listeners' satisfaction towards the segments offered by Radio Malaysia Kelantan. This research is focus in Kota Bharu, Machang, Pasir Mas and Pasir Puteh. Radio Malaysia Kelantan offers various types of segments such as Kelantan Kita, Mesra Segar RMK, Apa Khabar Orang Kampung , Selekta RMK and Warna -Warna RMK. Through this research, focus on listeners satisfaction towards these segments, the researcher would like to determine whether the listeners satisfied or not with the current program in Radio Malaysia Kelantan. This research also focuses on other radio Station Manis FM as main competitors to Radio Malaysia Kelantan. For this purpose, 50 respondents were selected throughout these area (Kota Bharu, Machang, Pasir Puteh and Pasir Mas) The questionnaires are distributed randomly whether the respondents are male or female. Data gathered are analyzed by using SPSS Program by indicting frequency method and cross tabulation. From the analysis, I found that those respondents are satisfied with the segments in RMK that comprised 60 % of them but RMK itself should not ignore the dissatisfied listeners because majority of them tunes Manis FM. Generally, we can say that the listeners are satisfied with RMK, however, it is pleasure if RMK is willing to evaluate the suggestions from the listeners and recommendation from the researcher 2000 Thesis https://ir.uitm.edu.my/id/eprint/75457/ https://ir.uitm.edu.my/id/eprint/75457/1/75457.pdf text en public degree Universiti Teknologi MARA, Kelantan Faculty of Business and Management Dahlan, Hendri
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Dahlan, Hendri
topic Consumer behavior
Consumers' preferences
Consumer research
Including consumer profiling
Consumer satisfaction
Radio
spellingShingle Consumer behavior
Consumers' preferences
Consumer research
Including consumer profiling
Consumer satisfaction
Radio
Ramli, Sarimah
The study on listeners satisfaction towards the segments offered by Radio Malaysia Kelantan / Sarimah Ramli
description The main objective to this research is to identify the listeners' satisfaction towards the segments offered by Radio Malaysia Kelantan. This research is focus in Kota Bharu, Machang, Pasir Mas and Pasir Puteh. Radio Malaysia Kelantan offers various types of segments such as Kelantan Kita, Mesra Segar RMK, Apa Khabar Orang Kampung , Selekta RMK and Warna -Warna RMK. Through this research, focus on listeners satisfaction towards these segments, the researcher would like to determine whether the listeners satisfied or not with the current program in Radio Malaysia Kelantan. This research also focuses on other radio Station Manis FM as main competitors to Radio Malaysia Kelantan. For this purpose, 50 respondents were selected throughout these area (Kota Bharu, Machang, Pasir Puteh and Pasir Mas) The questionnaires are distributed randomly whether the respondents are male or female. Data gathered are analyzed by using SPSS Program by indicting frequency method and cross tabulation. From the analysis, I found that those respondents are satisfied with the segments in RMK that comprised 60 % of them but RMK itself should not ignore the dissatisfied listeners because majority of them tunes Manis FM. Generally, we can say that the listeners are satisfied with RMK, however, it is pleasure if RMK is willing to evaluate the suggestions from the listeners and recommendation from the researcher
format Thesis
qualification_level Bachelor degree
author Ramli, Sarimah
author_facet Ramli, Sarimah
author_sort Ramli, Sarimah
title The study on listeners satisfaction towards the segments offered by Radio Malaysia Kelantan / Sarimah Ramli
title_short The study on listeners satisfaction towards the segments offered by Radio Malaysia Kelantan / Sarimah Ramli
title_full The study on listeners satisfaction towards the segments offered by Radio Malaysia Kelantan / Sarimah Ramli
title_fullStr The study on listeners satisfaction towards the segments offered by Radio Malaysia Kelantan / Sarimah Ramli
title_full_unstemmed The study on listeners satisfaction towards the segments offered by Radio Malaysia Kelantan / Sarimah Ramli
title_sort study on listeners satisfaction towards the segments offered by radio malaysia kelantan / sarimah ramli
granting_institution Universiti Teknologi MARA, Kelantan
granting_department Faculty of Business and Management
publishDate 2000
url https://ir.uitm.edu.my/id/eprint/75457/1/75457.pdf
_version_ 1783736056048254976