Telekom Malaysia Berhad a study on customer satisfaction through door to door sales activity / Zuraini Ismail

A very stiff competition is taking place among the telecommunication operator in our country, as telecommunication industry is a competitive business. Since the growing in telecommunication industry, Telekom Malaysia Berhad is becoming the major telecommunication provider in our country. But, due to...

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Bibliographic Details
Main Author:	Ismail, Zuraini
Format:	Thesis
Language:	English
Published:	2000
Subjects:	Telecommunication industry Telegraph Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/75693/1/75693.pdf
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id	my-uitm-ir.75693
record_format	uketd_dc
spelling	my-uitm-ir.756932023-06-20T00:07:17Z Telekom Malaysia Berhad a study on customer satisfaction through door to door sales activity / Zuraini Ismail 2000-04 Ismail, Zuraini Telecommunication industry. Telegraph Consumer satisfaction A very stiff competition is taking place among the telecommunication operator in our country, as telecommunication industry is a competitive business. Since the growing in telecommunication industry, Telekom Malaysia Berhad is becoming the major telecommunication provider in our country. But, due to the highly competition from other operators, Telekom is implementing another strategy promotion in order to maintain the position in this industry. Beside that, the major goal of service provider is to give satisfaction to all their customers. This research project is carried out to examine the customer satisfaction through one of strategy promotion that implementing by Telekom, which is door to door sales activity. 2000-04 Thesis https://ir.uitm.edu.my/id/eprint/75693/ https://ir.uitm.edu.my/id/eprint/75693/1/75693.pdf text en public degree Universiti Teknologi MARA, Kelantan Faculty of Business and Management Awang, Zainuddin
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Awang, Zainuddin
topic	Telecommunication industry Telegraph Consumer satisfaction
spellingShingle	Telecommunication industry Telegraph Consumer satisfaction Ismail, Zuraini Telekom Malaysia Berhad a study on customer satisfaction through door to door sales activity / Zuraini Ismail
description	A very stiff competition is taking place among the telecommunication operator in our country, as telecommunication industry is a competitive business. Since the growing in telecommunication industry, Telekom Malaysia Berhad is becoming the major telecommunication provider in our country. But, due to the highly competition from other operators, Telekom is implementing another strategy promotion in order to maintain the position in this industry. Beside that, the major goal of service provider is to give satisfaction to all their customers. This research project is carried out to examine the customer satisfaction through one of strategy promotion that implementing by Telekom, which is door to door sales activity.
format	Thesis
qualification_level	Bachelor degree
author	Ismail, Zuraini
author_facet	Ismail, Zuraini
author_sort	Ismail, Zuraini
title	Telekom Malaysia Berhad a study on customer satisfaction through door to door sales activity / Zuraini Ismail
title_short	Telekom Malaysia Berhad a study on customer satisfaction through door to door sales activity / Zuraini Ismail
title_full	Telekom Malaysia Berhad a study on customer satisfaction through door to door sales activity / Zuraini Ismail
title_fullStr	Telekom Malaysia Berhad a study on customer satisfaction through door to door sales activity / Zuraini Ismail
title_full_unstemmed	Telekom Malaysia Berhad a study on customer satisfaction through door to door sales activity / Zuraini Ismail
title_sort	telekom malaysia berhad a study on customer satisfaction through door to door sales activity / zuraini ismail
granting_institution	Universiti Teknologi MARA, Kelantan
granting_department	Faculty of Business and Management
publishDate	2000
url	https://ir.uitm.edu.my/id/eprint/75693/1/75693.pdf
_version_	1783736072576958464

Telekom Malaysia Berhad a study on customer satisfaction through door to door sales activity / Zuraini Ismail

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