Analysis of individual and organisational factors on loan decision performance among bank officers / Natalia Hakimi

Frequent occurrences of fraud cases involving the banking institutions have triggered an alarming concern, especially on the loan application issues. There were numerous reported incidences involving bank officer's poor judgement which can irreparably tarnish the banking profession. Due to the...

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Main Author: Hakimi, Natalia
Format: Thesis
Language:English
Published: 2022
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/75804/2/75804.pdf
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spelling my-uitm-ir.758042023-03-31T01:36:36Z Analysis of individual and organisational factors on loan decision performance among bank officers / Natalia Hakimi 2022 Hakimi, Natalia Bank loans. Bank credit. Commercial loans Frequent occurrences of fraud cases involving the banking institutions have triggered an alarming concern, especially on the loan application issues. There were numerous reported incidences involving bank officer's poor judgement which can irreparably tarnish the banking profession. Due to the incidences involving the loan fraud cases in the banking sectors, it has led to the issues involving bank officers' loan decision performance to be fore fronted and closely scrutinized. In the banking profession, the risk judgement and decision-making are complex processes because the processes have to undergo the bank officer's fiduciary obligation to their clients, banking regulations by the institutions itself and regulation set-up by Bank Negara Malaysia (BNM). The purpose of this study is to examine the effect of competency, internal control, teamwork, information technology support, data security and fraud indicators intensity on the loan decision performance. Based on The Behavioural Decision Theory (BDT), this study addresses these shortcomings by taking into account the combined effect of internal and external factors on the loan decision performance of the bank officers. A survey method with a total respondent of 234 bank officers, had been used in this study. Overall, the results through the analysis of Partial Least Squares (PLS) of Structural Equation Modelling had confirmed the effect of the internal and external factors in influencing the bank officers' loan decision performance. 2022 Thesis https://ir.uitm.edu.my/id/eprint/75804/ https://ir.uitm.edu.my/id/eprint/75804/2/75804.pdf text en public phd doctoral Universiti Teknologi MARA (UiTM) Accounting Research Institute (ARI) Mohd Sanusi, Zuraidah
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Mohd Sanusi, Zuraidah
topic Bank loans
Bank credit
Commercial loans
spellingShingle Bank loans
Bank credit
Commercial loans
Hakimi, Natalia
Analysis of individual and organisational factors on loan decision performance among bank officers / Natalia Hakimi
description Frequent occurrences of fraud cases involving the banking institutions have triggered an alarming concern, especially on the loan application issues. There were numerous reported incidences involving bank officer's poor judgement which can irreparably tarnish the banking profession. Due to the incidences involving the loan fraud cases in the banking sectors, it has led to the issues involving bank officers' loan decision performance to be fore fronted and closely scrutinized. In the banking profession, the risk judgement and decision-making are complex processes because the processes have to undergo the bank officer's fiduciary obligation to their clients, banking regulations by the institutions itself and regulation set-up by Bank Negara Malaysia (BNM). The purpose of this study is to examine the effect of competency, internal control, teamwork, information technology support, data security and fraud indicators intensity on the loan decision performance. Based on The Behavioural Decision Theory (BDT), this study addresses these shortcomings by taking into account the combined effect of internal and external factors on the loan decision performance of the bank officers. A survey method with a total respondent of 234 bank officers, had been used in this study. Overall, the results through the analysis of Partial Least Squares (PLS) of Structural Equation Modelling had confirmed the effect of the internal and external factors in influencing the bank officers' loan decision performance.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Hakimi, Natalia
author_facet Hakimi, Natalia
author_sort Hakimi, Natalia
title Analysis of individual and organisational factors on loan decision performance among bank officers / Natalia Hakimi
title_short Analysis of individual and organisational factors on loan decision performance among bank officers / Natalia Hakimi
title_full Analysis of individual and organisational factors on loan decision performance among bank officers / Natalia Hakimi
title_fullStr Analysis of individual and organisational factors on loan decision performance among bank officers / Natalia Hakimi
title_full_unstemmed Analysis of individual and organisational factors on loan decision performance among bank officers / Natalia Hakimi
title_sort analysis of individual and organisational factors on loan decision performance among bank officers / natalia hakimi
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Accounting Research Institute (ARI)
publishDate 2022
url https://ir.uitm.edu.my/id/eprint/75804/2/75804.pdf
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