Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi

In the previous years, the numbers of tourists visiting Batarn city have been fluctuating. According to The Indonesian Statistic Bureau records, 1,526,094 tourist visited Batarn city in 2004, 1,024,733 in 2005 and 1,012,536 in 2006 (BPS, 2007). The decreased in tourist receipts contradicted with num...

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Main Author:	Riyadi, Agus
Format:	Thesis
Language:	English
Published:	2009
Subjects:	Travel and state Tourism
Online Access:	https://ir.uitm.edu.my/id/eprint/7612/2/7612.pdf
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id	my-uitm-ir.7612
record_format	uketd_dc
spelling	my-uitm-ir.76122023-08-22T02:14:27Z Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi 2009 Riyadi, Agus Travel and state. Tourism Hospitality industry. Hotels, clubs, restaurants, etc. Food service In the previous years, the numbers of tourists visiting Batarn city have been fluctuating. According to The Indonesian Statistic Bureau records, 1,526,094 tourist visited Batarn city in 2004, 1,024,733 in 2005 and 1,012,536 in 2006 (BPS, 2007). The decreased in tourist receipts contradicted with numbers of hotel rooms whereby many new hotels have been constructed, and there has been an increased competition among the hotels. There were more than 6,725 hotel rooms in 2004 in Batarn city and increase 7,097 hotel rooms in 2005 (BPS, 2007). The increase of hotel industry in Batarn city in recent decades pre-empted a growth in national and international hotel chains, and lately the emergence of global chains. The growth has not only occurred in the number of chains, but also in their size and segment market especially from Singapore and Malaysia. The highly volatile and competitive business environment has encouraged the hotel industry in Batarn to provide a high standard of quality services to the customers. Problems arise when the flow of resources becomes uncertain due to unpredictable changes in the environment. These changes are assumed to have an immediate impact on the hotel industry's rate of growth and performance. This research aims to study the area of improving a hotel manager's performance by identifying the working environment variables, which affect his strategy. The main objective of this study is to explore the strategic dimensions, the degree of environmental variables, the relationship between business strategy, environmental variables and performance utilized by hotels in Batarn city. 2009 Thesis https://ir.uitm.edu.my/id/eprint/7612/ https://ir.uitm.edu.my/id/eprint/7612/2/7612.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Hotel and Tourism Management Mohd Radzi, Salleh
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mohd Radzi, Salleh
topic	Travel and state Tourism Travel and state Tourism
spellingShingle	Travel and state Tourism Travel and state Tourism Riyadi, Agus Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi
description	In the previous years, the numbers of tourists visiting Batarn city have been fluctuating. According to The Indonesian Statistic Bureau records, 1,526,094 tourist visited Batarn city in 2004, 1,024,733 in 2005 and 1,012,536 in 2006 (BPS, 2007). The decreased in tourist receipts contradicted with numbers of hotel rooms whereby many new hotels have been constructed, and there has been an increased competition among the hotels. There were more than 6,725 hotel rooms in 2004 in Batarn city and increase 7,097 hotel rooms in 2005 (BPS, 2007). The increase of hotel industry in Batarn city in recent decades pre-empted a growth in national and international hotel chains, and lately the emergence of global chains. The growth has not only occurred in the number of chains, but also in their size and segment market especially from Singapore and Malaysia. The highly volatile and competitive business environment has encouraged the hotel industry in Batarn to provide a high standard of quality services to the customers. Problems arise when the flow of resources becomes uncertain due to unpredictable changes in the environment. These changes are assumed to have an immediate impact on the hotel industry's rate of growth and performance. This research aims to study the area of improving a hotel manager's performance by identifying the working environment variables, which affect his strategy. The main objective of this study is to explore the strategic dimensions, the degree of environmental variables, the relationship between business strategy, environmental variables and performance utilized by hotels in Batarn city.
format	Thesis
qualification_level	Master's degree
author	Riyadi, Agus
author_facet	Riyadi, Agus
author_sort	Riyadi, Agus
title	Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi
title_short	Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi
title_full	Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi
title_fullStr	Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi
title_full_unstemmed	Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi
title_sort	business strategy, environmental variables, and performance of hotels in batam city, indonesia / agus riyadi
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Hotel and Tourism Management
publishDate	2009
url	https://ir.uitm.edu.my/id/eprint/7612/2/7612.pdf
_version_	1783733141099249664

Business strategy, environmental variables, and performance of hotels in Batam City, Indonesia / Agus Riyadi

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