The acceptance of Total Quality Management (TQM): a case study in ITEM Industrial Engineering Sdn. Bhd, Selangor / Siti Fatimah Che Rouse

The objective of the stuciy is to clarify the acceptance of TQM in ITEM Industrial Engineering Sdn. Bhd. Using the measures devised by Stattler, William M& Miller, N. Edd (1968) on Discussion and Conference it was found that, majorities of the ITEM employees comprised by 80% for maturity task an...

Full description

Saved in:

Bibliographic Details
Main Author:	Che Rouse, Siti Fatimah
Format:	Thesis
Language:	English
Published:	2000
Subjects:	Study and teaching Research
Online Access:	https://ir.uitm.edu.my/id/eprint/76795/1/76795.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uitm-ir.76795
record_format	uketd_dc
spelling	my-uitm-ir.767952023-06-19T03:35:10Z The acceptance of Total Quality Management (TQM): a case study in ITEM Industrial Engineering Sdn. Bhd, Selangor / Siti Fatimah Che Rouse 2000 Che Rouse, Siti Fatimah Study and teaching. Research Management. Industrial Management Total quality management. Benchmarking Work groups. Team work in industry. Quality circles The objective of the stuciy is to clarify the acceptance of TQM in ITEM Industrial Engineering Sdn. Bhd. Using the measures devised by Stattler, William M& Miller, N. Edd (1968) on Discussion and Conference it was found that, majorities of the ITEM employees comprised by 80% for maturity task and 759% for maturity psychology get the score on a rating of 3. 1-5.0. It shows that individual or group is ready for regular participation in regular participation in Total Quality teamwork There are 50 form of questionnaires has been distributed but only 40 form was returned In this study two method were used to analyze the data, frequency and crosstabulation Most of the employees gave a good perception towards the implementation of TQM. Two hyphotesis have been tested and the results show that both of the hyphotesis were rejected because the result proves that there is no gap for the level of readiness stage between all the departments. The result also indicates that 57.5% understand about quality. The demographic factor such as qualification does no give an impact to the level of readiness stage among the ITEM employees. All of the employees are ready to implement the Quality policy in their daily operations at this time. 2000 Thesis https://ir.uitm.edu.my/id/eprint/76795/ https://ir.uitm.edu.my/id/eprint/76795/1/76795.pdf text en public degree Universiti Teknologi MARA, Kelantan Faculty of Business and Management Shapiin, Md Noor
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Shapiin, Md Noor
topic	Study and teaching Research Study and teaching Research Study and teaching Research Study and teaching Research
spellingShingle	Study and teaching Research Study and teaching Research Study and teaching Research Study and teaching Research Che Rouse, Siti Fatimah The acceptance of Total Quality Management (TQM): a case study in ITEM Industrial Engineering Sdn. Bhd, Selangor / Siti Fatimah Che Rouse
description	The objective of the stuciy is to clarify the acceptance of TQM in ITEM Industrial Engineering Sdn. Bhd. Using the measures devised by Stattler, William M& Miller, N. Edd (1968) on Discussion and Conference it was found that, majorities of the ITEM employees comprised by 80% for maturity task and 759% for maturity psychology get the score on a rating of 3. 1-5.0. It shows that individual or group is ready for regular participation in regular participation in Total Quality teamwork There are 50 form of questionnaires has been distributed but only 40 form was returned In this study two method were used to analyze the data, frequency and crosstabulation Most of the employees gave a good perception towards the implementation of TQM. Two hyphotesis have been tested and the results show that both of the hyphotesis were rejected because the result proves that there is no gap for the level of readiness stage between all the departments. The result also indicates that 57.5% understand about quality. The demographic factor such as qualification does no give an impact to the level of readiness stage among the ITEM employees. All of the employees are ready to implement the Quality policy in their daily operations at this time.
format	Thesis
qualification_level	Bachelor degree
author	Che Rouse, Siti Fatimah
author_facet	Che Rouse, Siti Fatimah
author_sort	Che Rouse, Siti Fatimah
title	The acceptance of Total Quality Management (TQM): a case study in ITEM Industrial Engineering Sdn. Bhd, Selangor / Siti Fatimah Che Rouse
title_short	The acceptance of Total Quality Management (TQM): a case study in ITEM Industrial Engineering Sdn. Bhd, Selangor / Siti Fatimah Che Rouse
title_full	The acceptance of Total Quality Management (TQM): a case study in ITEM Industrial Engineering Sdn. Bhd, Selangor / Siti Fatimah Che Rouse
title_fullStr	The acceptance of Total Quality Management (TQM): a case study in ITEM Industrial Engineering Sdn. Bhd, Selangor / Siti Fatimah Che Rouse
title_full_unstemmed	The acceptance of Total Quality Management (TQM): a case study in ITEM Industrial Engineering Sdn. Bhd, Selangor / Siti Fatimah Che Rouse
title_sort	acceptance of total quality management (tqm): a case study in item industrial engineering sdn. bhd, selangor / siti fatimah che rouse
granting_institution	Universiti Teknologi MARA, Kelantan
granting_department	Faculty of Business and Management
publishDate	2000
url	https://ir.uitm.edu.my/id/eprint/76795/1/76795.pdf
_version_	1783736121885196288

The acceptance of Total Quality Management (TQM): a case study in ITEM Industrial Engineering Sdn. Bhd, Selangor / Siti Fatimah Che Rouse

Similar Items