Factors affecting employee retention at Ambank Branch, Melaka / Juliah Mohamad and Siti Zalila Saad

The increasing trend of turnover rate in AmBank, Jalan Munshi Abdullah had triggered the researchers to conduct a study on factors that may influence the employees from leaving the company. From the related studies and journals, 3 independent variables had been identified, compensation, training and...

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Main Authors:	Mohamad, Juliah, Saad, Siti Zalila
Format:	Thesis
Language:	English
Published:	2015
Subjects:	Personnel management Employment management Job satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/77052/1/77052.pdf
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id	my-uitm-ir.77052
record_format	uketd_dc
spelling	my-uitm-ir.770522023-05-23T05:25:01Z Factors affecting employee retention at Ambank Branch, Melaka / Juliah Mohamad and Siti Zalila Saad 2015 Mohamad, Juliah Saad, Siti Zalila Personnel management. Employment management Job satisfaction The increasing trend of turnover rate in AmBank, Jalan Munshi Abdullah had triggered the researchers to conduct a study on factors that may influence the employees from leaving the company. From the related studies and journals, 3 independent variables had been identified, compensation, training and development and leader support, which may affect retention of employee (dependent variable). In order to investigate the effect of the 3 independent variables against the dependent variable, 3 academic tools had been used namely, Regression Analysis, Internal External Factors Evaluation (IFE & EFE) matrix and TOWS. Result from the regression analysis indicates that leader support has strongest effect on employee retention. IFE and EFE matrix help to identify the internal and external environment of AmBank, Jalan Munshi Abdullah and from that Internal-External (IE) matrix had been constructed to identify the business position of AmBank, Jalan Munshi Abdullah. Result shows that AmBank, Jalan Munshi Abdullah in a position of hold and maintain. The last academic tool used is TOWS matrix where from this tool 9 strategies have been developed. From the 9 strategies develop in TOWS matrix, the researchers had recommended 3 most feasible strategies to be implemented by AmBank, Jalan Munshi Abdullah which are, to regularly conduct programs and activities that may improve loyalty and confident level of the employees towards the company, to make it compulsion to all staff to be fully licensed in investment and insurance subjects and the last recommendation is to provide additional benefits for executives’ staffs. 2015 Thesis https://ir.uitm.edu.my/id/eprint/77052/ https://ir.uitm.edu.my/id/eprint/77052/1/77052.pdf text en public masters Universiti Teknologi MARA, Melaka Faculty of Business and Management
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Personnel management Employment management Job satisfaction
spellingShingle	Personnel management Employment management Job satisfaction Mohamad, Juliah Saad, Siti Zalila Factors affecting employee retention at Ambank Branch, Melaka / Juliah Mohamad and Siti Zalila Saad
description	The increasing trend of turnover rate in AmBank, Jalan Munshi Abdullah had triggered the researchers to conduct a study on factors that may influence the employees from leaving the company. From the related studies and journals, 3 independent variables had been identified, compensation, training and development and leader support, which may affect retention of employee (dependent variable). In order to investigate the effect of the 3 independent variables against the dependent variable, 3 academic tools had been used namely, Regression Analysis, Internal External Factors Evaluation (IFE & EFE) matrix and TOWS. Result from the regression analysis indicates that leader support has strongest effect on employee retention. IFE and EFE matrix help to identify the internal and external environment of AmBank, Jalan Munshi Abdullah and from that Internal-External (IE) matrix had been constructed to identify the business position of AmBank, Jalan Munshi Abdullah. Result shows that AmBank, Jalan Munshi Abdullah in a position of hold and maintain. The last academic tool used is TOWS matrix where from this tool 9 strategies have been developed. From the 9 strategies develop in TOWS matrix, the researchers had recommended 3 most feasible strategies to be implemented by AmBank, Jalan Munshi Abdullah which are, to regularly conduct programs and activities that may improve loyalty and confident level of the employees towards the company, to make it compulsion to all staff to be fully licensed in investment and insurance subjects and the last recommendation is to provide additional benefits for executives’ staffs.
format	Thesis
qualification_level	Master's degree
author	Mohamad, Juliah Saad, Siti Zalila
author_facet	Mohamad, Juliah Saad, Siti Zalila
author_sort	Mohamad, Juliah
title	Factors affecting employee retention at Ambank Branch, Melaka / Juliah Mohamad and Siti Zalila Saad
title_short	Factors affecting employee retention at Ambank Branch, Melaka / Juliah Mohamad and Siti Zalila Saad
title_full	Factors affecting employee retention at Ambank Branch, Melaka / Juliah Mohamad and Siti Zalila Saad
title_fullStr	Factors affecting employee retention at Ambank Branch, Melaka / Juliah Mohamad and Siti Zalila Saad
title_full_unstemmed	Factors affecting employee retention at Ambank Branch, Melaka / Juliah Mohamad and Siti Zalila Saad
title_sort	factors affecting employee retention at ambank branch, melaka / juliah mohamad and siti zalila saad
granting_institution	Universiti Teknologi MARA, Melaka
granting_department	Faculty of Business and Management
publishDate	2015
url	https://ir.uitm.edu.my/id/eprint/77052/1/77052.pdf
_version_	1783736136038875136

Factors affecting employee retention at Ambank Branch, Melaka / Juliah Mohamad and Siti Zalila Saad

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