Che Pei, C. A. (2011). Determinants of service quality and perceived value and its impact on customer satisfaction and customer loyalty: An empirical perspective on public transportation sector / Che Anizaliana Che Pei.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Che Pei, Che Anizaliana. Determinants of Service Quality and Perceived Value and Its Impact on Customer Satisfaction and Customer Loyalty: An Empirical Perspective on Public Transportation Sector / Che Anizaliana Che Pei. 2011.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Che Pei, Che Anizaliana. Determinants of Service Quality and Perceived Value and Its Impact on Customer Satisfaction and Customer Loyalty: An Empirical Perspective on Public Transportation Sector / Che Anizaliana Che Pei. 2011.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.