Passenger behavioural intention to use self-service check-in (SSCI) kiosks at KL International Airport (KLIA) / Mohd Fauzi Abdul Hamid
The self-service check-in (SSCI) KLIA kiosk is a platform that is governed by an airline’s application interface for passenger check-in and the printing of boarding passes. Today’s travelling passengers have the strong desire that they be a co-producer of the check-in process and they want to do it...
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Main Author: | Abdul Hamid, Mohd Fauzi |
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Format: | Thesis |
Language: | English |
Published: |
2018
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Online Access: | https://ir.uitm.edu.my/id/eprint/82600/1/82600.pdf |
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