Leaders interpersonal communication skills enhancing nurses innovative behaviour in northern region Malaysian public state hospitals: moderated by perceived trustworthiness / Darma Ta’siyah Gumbri

This research is a report of a study to examine the relationship between leaders’ interpersonal communication skills and nurses’ innovative behaviour. Specifically, the innovative behaviour is essential for nurses in today’s dynamic healthcare systems whereby, the interpersonal communication skill h...

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Main Author:	Gumbri, Darma Ta’siyah
Format:	Thesis
Language:	English
Published:	2019
Subjects:	Work Performance Hospital care
Online Access:	https://ir.uitm.edu.my/id/eprint/82828/1/82828.pdf
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id	my-uitm-ir.82828
record_format	uketd_dc
spelling	my-uitm-ir.828282024-02-02T03:31:08Z Leaders interpersonal communication skills enhancing nurses innovative behaviour in northern region Malaysian public state hospitals: moderated by perceived trustworthiness / Darma Ta’siyah Gumbri 2019 Gumbri, Darma Ta’siyah Work. Performance Hospital care This research is a report of a study to examine the relationship between leaders’ interpersonal communication skills and nurses’ innovative behaviour. Specifically, the innovative behaviour is essential for nurses in today’s dynamic healthcare systems whereby, the interpersonal communication skill has become an increasingly important factor in enhancing innovative behaviour. To this relation, this study is based on the conceptual framework of interpersonal communication skills and innovative behaviour while, perceived trustworthiness to act as a moderating variable of this study. It is conducted on nurses grade U29 in public state hospital located in northern region of Peninsular Malaysia and using stratified sampling technique. This is a correlational study and a quantitative research method is employed to determine the existing relationship between the variables. Instruments were tested using a Pearson product moment correlation (r), univariate, bivariate, principal component analysis, two- steps regression and multiple hierarchical regression. Findings indicated that the head of nurses implemented moderately all the five components of interpersonal communication skills, whereas the idea of realization of nurses portrays the high level of agreement in innovative behaviour components. In addition, the innovative behaviour is significantly related to all five components of interpersonal communication skills, while perceived trustworthiness significantly moderates the relationship between interpersonal communication skills (ICS) and innovative behaviour. 2019 Thesis https://ir.uitm.edu.my/id/eprint/82828/ https://ir.uitm.edu.my/id/eprint/82828/1/82828.pdf text en public phd doctoral Universiti Teknologi MARA (UiTM) Arshad Ayub Graduate Business School (AAGBS) Md. Shahid, Siti Asiah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Md. Shahid, Siti Asiah
topic	Work Performance Hospital care
spellingShingle	Work Performance Hospital care Gumbri, Darma Ta’siyah Leaders interpersonal communication skills enhancing nurses innovative behaviour in northern region Malaysian public state hospitals: moderated by perceived trustworthiness / Darma Ta’siyah Gumbri
description	This research is a report of a study to examine the relationship between leaders’ interpersonal communication skills and nurses’ innovative behaviour. Specifically, the innovative behaviour is essential for nurses in today’s dynamic healthcare systems whereby, the interpersonal communication skill has become an increasingly important factor in enhancing innovative behaviour. To this relation, this study is based on the conceptual framework of interpersonal communication skills and innovative behaviour while, perceived trustworthiness to act as a moderating variable of this study. It is conducted on nurses grade U29 in public state hospital located in northern region of Peninsular Malaysia and using stratified sampling technique. This is a correlational study and a quantitative research method is employed to determine the existing relationship between the variables. Instruments were tested using a Pearson product moment correlation (r), univariate, bivariate, principal component analysis, two- steps regression and multiple hierarchical regression. Findings indicated that the head of nurses implemented moderately all the five components of interpersonal communication skills, whereas the idea of realization of nurses portrays the high level of agreement in innovative behaviour components. In addition, the innovative behaviour is significantly related to all five components of interpersonal communication skills, while perceived trustworthiness significantly moderates the relationship between interpersonal communication skills (ICS) and innovative behaviour.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Gumbri, Darma Ta’siyah
author_facet	Gumbri, Darma Ta’siyah
author_sort	Gumbri, Darma Ta’siyah
title	Leaders interpersonal communication skills enhancing nurses innovative behaviour in northern region Malaysian public state hospitals: moderated by perceived trustworthiness / Darma Ta’siyah Gumbri
title_short	Leaders interpersonal communication skills enhancing nurses innovative behaviour in northern region Malaysian public state hospitals: moderated by perceived trustworthiness / Darma Ta’siyah Gumbri
title_full	Leaders interpersonal communication skills enhancing nurses innovative behaviour in northern region Malaysian public state hospitals: moderated by perceived trustworthiness / Darma Ta’siyah Gumbri
title_fullStr	Leaders interpersonal communication skills enhancing nurses innovative behaviour in northern region Malaysian public state hospitals: moderated by perceived trustworthiness / Darma Ta’siyah Gumbri
title_full_unstemmed	Leaders interpersonal communication skills enhancing nurses innovative behaviour in northern region Malaysian public state hospitals: moderated by perceived trustworthiness / Darma Ta’siyah Gumbri
title_sort	leaders interpersonal communication skills enhancing nurses innovative behaviour in northern region malaysian public state hospitals: moderated by perceived trustworthiness / darma ta’siyah gumbri
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Arshad Ayub Graduate Business School (AAGBS)
publishDate	2019
url	https://ir.uitm.edu.my/id/eprint/82828/1/82828.pdf
_version_	1794191948632817664

Leaders interpersonal communication skills enhancing nurses innovative behaviour in northern region Malaysian public state hospitals: moderated by perceived trustworthiness / Darma Ta’siyah Gumbri

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