The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi

This study sets to examine the relationship between business development services (relating to financial services and non-financial services) and the performance of small and medium enterprises (SMEs) in Sabah. The present study also looks at entrepreneurial orientation as a mediator variable betwee...

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Main Author:	Ombi, Noraini
Format:	Thesis
Language:	English
Published:	2019
Subjects:	Malaysia
Online Access:	https://ir.uitm.edu.my/id/eprint/83022/1/83022.pdf
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id	my-uitm-ir.83022
record_format	uketd_dc
spelling	my-uitm-ir.830222024-02-07T00:10:39Z The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi 2019 Ombi, Noraini Malaysia This study sets to examine the relationship between business development services (relating to financial services and non-financial services) and the performance of small and medium enterprises (SMEs) in Sabah. The present study also looks at entrepreneurial orientation as a mediator variable between business development services and SMEs performance. A self-administered questionnaire was used to collect data from 200 SMEs in Sabah between August until November 2016. Data collected were analysed using SPSS 19.0 and Partial Least Square (PLS) software. PLS is used to interrogate the relationship between business development services and SMEs performance and the mediating effect of entrepreneurial orientation. The results of this study revealed a positive relationship between financial services and entrepreneurial orientation on the SMEs performance. In addition, the results also showed that non-financial services are significant to entrepreneurial orientation. However, entrepreneurial orientation was found to mediate only the relationship between non-financial services and SMEs performance. The outcome of this study provides new knowledge and important insights for the government agencies, such as SME Corp. This information will allow them to appraise advisably all programmes and guidelines and enforce better policies towards improving the performance of SMEs throughout Malaysia. 2019 Thesis https://ir.uitm.edu.my/id/eprint/83022/ https://ir.uitm.edu.my/id/eprint/83022/1/83022.pdf text en public phd doctoral Universiti Teknologi MARA (UiTM) Arshad Ayub Graduate Business School (AAGBS) Ambad, Nabila Azwa
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Ambad, Nabila Azwa
topic	Malaysia
spellingShingle	Malaysia Ombi, Noraini The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi
description	This study sets to examine the relationship between business development services (relating to financial services and non-financial services) and the performance of small and medium enterprises (SMEs) in Sabah. The present study also looks at entrepreneurial orientation as a mediator variable between business development services and SMEs performance. A self-administered questionnaire was used to collect data from 200 SMEs in Sabah between August until November 2016. Data collected were analysed using SPSS 19.0 and Partial Least Square (PLS) software. PLS is used to interrogate the relationship between business development services and SMEs performance and the mediating effect of entrepreneurial orientation. The results of this study revealed a positive relationship between financial services and entrepreneurial orientation on the SMEs performance. In addition, the results also showed that non-financial services are significant to entrepreneurial orientation. However, entrepreneurial orientation was found to mediate only the relationship between non-financial services and SMEs performance. The outcome of this study provides new knowledge and important insights for the government agencies, such as SME Corp. This information will allow them to appraise advisably all programmes and guidelines and enforce better policies towards improving the performance of SMEs throughout Malaysia.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Ombi, Noraini
author_facet	Ombi, Noraini
author_sort	Ombi, Noraini
title	The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi
title_short	The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi
title_full	The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi
title_fullStr	The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi
title_full_unstemmed	The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi
title_sort	effect of business development services on smes performance in sabah: the mediating role of entrepreneurial orientation / noraini ombi
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Arshad Ayub Graduate Business School (AAGBS)
publishDate	2019
url	https://ir.uitm.edu.my/id/eprint/83022/1/83022.pdf
_version_	1794191960860262400

The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi

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