The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi
This study sets to examine the relationship between business development services (relating to financial services and non-financial services) and the performance of small and medium enterprises (SMEs) in Sabah. The present study also looks at entrepreneurial orientation as a mediator variable betwee...
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my-uitm-ir.830222024-02-07T00:10:39Z The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi 2019 Ombi, Noraini Malaysia This study sets to examine the relationship between business development services (relating to financial services and non-financial services) and the performance of small and medium enterprises (SMEs) in Sabah. The present study also looks at entrepreneurial orientation as a mediator variable between business development services and SMEs performance. A self-administered questionnaire was used to collect data from 200 SMEs in Sabah between August until November 2016. Data collected were analysed using SPSS 19.0 and Partial Least Square (PLS) software. PLS is used to interrogate the relationship between business development services and SMEs performance and the mediating effect of entrepreneurial orientation. The results of this study revealed a positive relationship between financial services and entrepreneurial orientation on the SMEs performance. In addition, the results also showed that non-financial services are significant to entrepreneurial orientation. However, entrepreneurial orientation was found to mediate only the relationship between non-financial services and SMEs performance. The outcome of this study provides new knowledge and important insights for the government agencies, such as SME Corp. This information will allow them to appraise advisably all programmes and guidelines and enforce better policies towards improving the performance of SMEs throughout Malaysia. 2019 Thesis https://ir.uitm.edu.my/id/eprint/83022/ https://ir.uitm.edu.my/id/eprint/83022/1/83022.pdf text en public phd doctoral Universiti Teknologi MARA (UiTM) Arshad Ayub Graduate Business School (AAGBS) Ambad, Nabila Azwa |
institution |
Universiti Teknologi MARA |
collection |
UiTM Institutional Repository |
language |
English |
advisor |
Ambad, Nabila Azwa |
topic |
Malaysia |
spellingShingle |
Malaysia Ombi, Noraini The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi |
description |
This study sets to examine the relationship between business development services (relating to financial services and non-financial services) and the performance of small and medium enterprises (SMEs) in Sabah. The present study also looks at entrepreneurial orientation as a mediator variable between business development services and SMEs performance. A self-administered questionnaire was used to collect data from 200 SMEs in Sabah between August until November 2016. Data collected were analysed using SPSS 19.0 and Partial Least Square (PLS) software. PLS is used to interrogate the relationship between business development services and SMEs performance and the mediating effect of entrepreneurial orientation. The results of this study revealed a positive relationship between financial services and entrepreneurial orientation on the SMEs performance. In addition, the results also showed that non-financial services are significant to entrepreneurial orientation. However, entrepreneurial orientation was found to mediate only the relationship between non-financial services and SMEs performance. The outcome of this study provides new knowledge and important insights for the government agencies, such as SME Corp. This information will allow them to appraise advisably all programmes and guidelines and enforce better policies towards improving the performance of SMEs throughout Malaysia. |
format |
Thesis |
qualification_name |
Doctor of Philosophy (PhD.) |
qualification_level |
Doctorate |
author |
Ombi, Noraini |
author_facet |
Ombi, Noraini |
author_sort |
Ombi, Noraini |
title |
The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi |
title_short |
The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi |
title_full |
The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi |
title_fullStr |
The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi |
title_full_unstemmed |
The effect of business development services on SMES performance in Sabah: the mediating role of entrepreneurial orientation / Noraini Ombi |
title_sort |
effect of business development services on smes performance in sabah: the mediating role of entrepreneurial orientation / noraini ombi |
granting_institution |
Universiti Teknologi MARA (UiTM) |
granting_department |
Arshad Ayub Graduate Business School (AAGBS) |
publishDate |
2019 |
url |
https://ir.uitm.edu.my/id/eprint/83022/1/83022.pdf |
_version_ |
1794191960860262400 |