Usability and enhancement on Kitarecycle mobile apps / Nurshavareena Khalid

The population of Malaysia is increasing rapidly, generating a worrying amount of solid waste management. Therefore, there’s an urgency to respond to the mounting issue of solid waste management in Malaysia. KITARecycle is an incentive-based program introduced by SWM Environment Sdn Bhd. This resear...

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Main Author:	Khalid, Nurshavareena
Format:	Thesis
Language:	English
Published:	2023
Subjects:	Environmental protection
Online Access:	https://ir.uitm.edu.my/id/eprint/88601/1/88601.pdf
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id	my-uitm-ir.88601
record_format	uketd_dc
spelling	my-uitm-ir.886012024-01-16T04:44:42Z Usability and enhancement on Kitarecycle mobile apps / Nurshavareena Khalid 2023 Khalid, Nurshavareena Environmental protection The population of Malaysia is increasing rapidly, generating a worrying amount of solid waste management. Therefore, there’s an urgency to respond to the mounting issue of solid waste management in Malaysia. KITARecycle is an incentive-based program introduced by SWM Environment Sdn Bhd. This research aims to see the design features installed in the KITARecycle mobile app, identify if the KITARecycle mobile app is suitable for the user to utilize in the recycling process, and determine the residents' level of awareness towards the KITARecycle program and mobile apps. From the findings, the improvements and recommendations can be applied according to ISO 9241-11. A survey of 100 Melaka residents is conducted with experts, and SWM representative interviews are evaluated using Neilsen's usability heuristic principles. This study found that the mobile application campaign is not being utilised optimally due to the lack of awareness of recycling activities. From the data collected, it is asserted that the public awareness of the existence of this program is low; hence, in conclusion, the campaign has failed to create a meaningful impact on the community. 2023 Thesis https://ir.uitm.edu.my/id/eprint/88601/ https://ir.uitm.edu.my/id/eprint/88601/1/88601.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Art and Design Harun, Azahar (Assoc. Prof. Dr)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Harun, Azahar (Assoc. Prof. Dr)
topic	Environmental protection
spellingShingle	Environmental protection Khalid, Nurshavareena Usability and enhancement on Kitarecycle mobile apps / Nurshavareena Khalid
description	The population of Malaysia is increasing rapidly, generating a worrying amount of solid waste management. Therefore, there’s an urgency to respond to the mounting issue of solid waste management in Malaysia. KITARecycle is an incentive-based program introduced by SWM Environment Sdn Bhd. This research aims to see the design features installed in the KITARecycle mobile app, identify if the KITARecycle mobile app is suitable for the user to utilize in the recycling process, and determine the residents' level of awareness towards the KITARecycle program and mobile apps. From the findings, the improvements and recommendations can be applied according to ISO 9241-11. A survey of 100 Melaka residents is conducted with experts, and SWM representative interviews are evaluated using Neilsen's usability heuristic principles. This study found that the mobile application campaign is not being utilised optimally due to the lack of awareness of recycling activities. From the data collected, it is asserted that the public awareness of the existence of this program is low; hence, in conclusion, the campaign has failed to create a meaningful impact on the community.
format	Thesis
qualification_level	Master's degree
author	Khalid, Nurshavareena
author_facet	Khalid, Nurshavareena
author_sort	Khalid, Nurshavareena
title	Usability and enhancement on Kitarecycle mobile apps / Nurshavareena Khalid
title_short	Usability and enhancement on Kitarecycle mobile apps / Nurshavareena Khalid
title_full	Usability and enhancement on Kitarecycle mobile apps / Nurshavareena Khalid
title_fullStr	Usability and enhancement on Kitarecycle mobile apps / Nurshavareena Khalid
title_full_unstemmed	Usability and enhancement on Kitarecycle mobile apps / Nurshavareena Khalid
title_sort	usability and enhancement on kitarecycle mobile apps / nurshavareena khalid
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Art and Design
publishDate	2023
url	https://ir.uitm.edu.my/id/eprint/88601/1/88601.pdf
_version_	1794192132183949312

Usability and enhancement on Kitarecycle mobile apps / Nurshavareena Khalid

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