Evaluation of clinical communication skills of dental undergraduate students: a three-perspective approach / Puteri Nurul Adila Mohd Khairuddin

This study is aimed to assess the Universiti Teknologi Mara (UiTM) dental student clinicians’ communication skills in four domains; caring and respectful, sharing information, tending to comfort, and interaction with team members, from three complementary perspectives; dental student clinicians’ sel...

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Main Author:	Mohd Khairuddin, Puteri Nurul Adila
Format:	Thesis
Language:	English
Published:	2019
Online Access:	https://ir.uitm.edu.my/id/eprint/89163/1/89163.pdf
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id	my-uitm-ir.89163
record_format	uketd_dc
spelling	my-uitm-ir.891632024-04-23T01:46:39Z Evaluation of clinical communication skills of dental undergraduate students: a three-perspective approach / Puteri Nurul Adila Mohd Khairuddin 2019 Mohd Khairuddin, Puteri Nurul Adila This study is aimed to assess the Universiti Teknologi Mara (UiTM) dental student clinicians’ communication skills in four domains; caring and respectful, sharing information, tending to comfort, and interaction with team members, from three complementary perspectives; dental student clinicians’ self-assessment, patients’ feedback, and clinical instructors’ evaluation. Objectives: The objectives of the study were [1] to assess the dental student clinicians’ performance in communication from the patient’s view, self-rated and clinical instructor’s view, [2] to assess dental student clinicians’ performance in relation to patients’ socio-demography factors [3] to assess the dental student clinicians’ performances in relation to their socio-demography factors and [4] to find the correlation between the three perspectives; patients, dental student clinicians and clinical instructors. Methodology: The research was a cross-sectional study conducted using a modified-communication tool developed by the University of Manitoba; Patient Communication Assessment Instruments (PCAI), Student Communication Assessment Instruments (SCAI) and Clinical Communication Assessment Instruments (CCAI). A total of 432 questionnaires consisting of 176 patient assessment (PCAI), matching 176 students’ self-assessment (SCAI) and 80 clinical instructor assessment (CCAI) were administered. The PCAI were randomly given using random sampling technique. Three calibrated clinical instructors used CCAI to assess the dental student clinicians. Results: The response rate was 100% with 432 questionnaires answered. 2019 Thesis https://ir.uitm.edu.my/id/eprint/89163/ https://ir.uitm.edu.my/id/eprint/89163/1/89163.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Dentistry Ab. Ghani, Siti Mariam
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Ab. Ghani, Siti Mariam
description	This study is aimed to assess the Universiti Teknologi Mara (UiTM) dental student clinicians’ communication skills in four domains; caring and respectful, sharing information, tending to comfort, and interaction with team members, from three complementary perspectives; dental student clinicians’ self-assessment, patients’ feedback, and clinical instructors’ evaluation. Objectives: The objectives of the study were [1] to assess the dental student clinicians’ performance in communication from the patient’s view, self-rated and clinical instructor’s view, [2] to assess dental student clinicians’ performance in relation to patients’ socio-demography factors [3] to assess the dental student clinicians’ performances in relation to their socio-demography factors and [4] to find the correlation between the three perspectives; patients, dental student clinicians and clinical instructors. Methodology: The research was a cross-sectional study conducted using a modified-communication tool developed by the University of Manitoba; Patient Communication Assessment Instruments (PCAI), Student Communication Assessment Instruments (SCAI) and Clinical Communication Assessment Instruments (CCAI). A total of 432 questionnaires consisting of 176 patient assessment (PCAI), matching 176 students’ self-assessment (SCAI) and 80 clinical instructor assessment (CCAI) were administered. The PCAI were randomly given using random sampling technique. Three calibrated clinical instructors used CCAI to assess the dental student clinicians. Results: The response rate was 100% with 432 questionnaires answered.
format	Thesis
qualification_level	Master's degree
author	Mohd Khairuddin, Puteri Nurul Adila
spellingShingle	Mohd Khairuddin, Puteri Nurul Adila Evaluation of clinical communication skills of dental undergraduate students: a three-perspective approach / Puteri Nurul Adila Mohd Khairuddin
author_facet	Mohd Khairuddin, Puteri Nurul Adila
author_sort	Mohd Khairuddin, Puteri Nurul Adila
title	Evaluation of clinical communication skills of dental undergraduate students: a three-perspective approach / Puteri Nurul Adila Mohd Khairuddin
title_short	Evaluation of clinical communication skills of dental undergraduate students: a three-perspective approach / Puteri Nurul Adila Mohd Khairuddin
title_full	Evaluation of clinical communication skills of dental undergraduate students: a three-perspective approach / Puteri Nurul Adila Mohd Khairuddin
title_fullStr	Evaluation of clinical communication skills of dental undergraduate students: a three-perspective approach / Puteri Nurul Adila Mohd Khairuddin
title_full_unstemmed	Evaluation of clinical communication skills of dental undergraduate students: a three-perspective approach / Puteri Nurul Adila Mohd Khairuddin
title_sort	evaluation of clinical communication skills of dental undergraduate students: a three-perspective approach / puteri nurul adila mohd khairuddin
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Dentistry
publishDate	2019
url	https://ir.uitm.edu.my/id/eprint/89163/1/89163.pdf
_version_	1804889803271962624

Evaluation of clinical communication skills of dental undergraduate students: a three-perspective approach / Puteri Nurul Adila Mohd Khairuddin

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