The predictors influencing employee loyalty at Bank Rakyat in the state of Terengganu / Nur Munirah Zainudin

Employees are the most important and valuable assets of an organization. An organization’s success could not be realized without employees’ support and contribution. This study aims to examine the factors that influence employee loyalty among employees of Bank Rakyat in the state of Terengganu. Rese...

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Main Author:	Zainudin, Nur Munirah
Format:	Thesis
Language:	English
Published:	2017
Subjects:	Personnel management Employment management
Online Access:	https://ir.uitm.edu.my/id/eprint/89190/1/89190.pdf
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id	my-uitm-ir.89190
record_format	uketd_dc
spelling	my-uitm-ir.891902024-01-09T07:57:07Z The predictors influencing employee loyalty at Bank Rakyat in the state of Terengganu / Nur Munirah Zainudin 2017-07 Zainudin, Nur Munirah Personnel management. Employment management Employees are the most important and valuable assets of an organization. An organization’s success could not be realized without employees’ support and contribution. This study aims to examine the factors that influence employee loyalty among employees of Bank Rakyat in the state of Terengganu. Researcher had identified three factors that could influence towards employee loyalty. The three factors are identified as work environment, reward and recognition and training and development. In addition, this study also explored the mediator relationship between work environment, reward and recognition, training and development and Islamic Management Style towards employee loyalty. The sample of this study is 115 people by using stratified random sampling. The data were analyzed using the Statistical Package for Social Science (SPSS 22). The findings show that Reward and Recognition, Training and Development have significant relationships with Employee Loyalty. The results of regression analysis also showed that the Training and Development is the main predictor of Employee Loyalty and Islamic Management Style is the mediator of the relationship between Reward and Recognition and Training and Development of Employee Loyalty. The implications of future studies and studies in this area are also discussed. 2017-07 Thesis https://ir.uitm.edu.my/id/eprint/89190/ https://ir.uitm.edu.my/id/eprint/89190/1/89190.pdf text en public masters Universiti Teknologi MARA, Terengganu Faculty Of Business Management Zakaria, Zainuddin
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Zakaria, Zainuddin
topic	Personnel management Employment management
spellingShingle	Personnel management Employment management Zainudin, Nur Munirah The predictors influencing employee loyalty at Bank Rakyat in the state of Terengganu / Nur Munirah Zainudin
description	Employees are the most important and valuable assets of an organization. An organization’s success could not be realized without employees’ support and contribution. This study aims to examine the factors that influence employee loyalty among employees of Bank Rakyat in the state of Terengganu. Researcher had identified three factors that could influence towards employee loyalty. The three factors are identified as work environment, reward and recognition and training and development. In addition, this study also explored the mediator relationship between work environment, reward and recognition, training and development and Islamic Management Style towards employee loyalty. The sample of this study is 115 people by using stratified random sampling. The data were analyzed using the Statistical Package for Social Science (SPSS 22). The findings show that Reward and Recognition, Training and Development have significant relationships with Employee Loyalty. The results of regression analysis also showed that the Training and Development is the main predictor of Employee Loyalty and Islamic Management Style is the mediator of the relationship between Reward and Recognition and Training and Development of Employee Loyalty. The implications of future studies and studies in this area are also discussed.
format	Thesis
qualification_level	Master's degree
author	Zainudin, Nur Munirah
author_facet	Zainudin, Nur Munirah
author_sort	Zainudin, Nur Munirah
title	The predictors influencing employee loyalty at Bank Rakyat in the state of Terengganu / Nur Munirah Zainudin
title_short	The predictors influencing employee loyalty at Bank Rakyat in the state of Terengganu / Nur Munirah Zainudin
title_full	The predictors influencing employee loyalty at Bank Rakyat in the state of Terengganu / Nur Munirah Zainudin
title_fullStr	The predictors influencing employee loyalty at Bank Rakyat in the state of Terengganu / Nur Munirah Zainudin
title_full_unstemmed	The predictors influencing employee loyalty at Bank Rakyat in the state of Terengganu / Nur Munirah Zainudin
title_sort	predictors influencing employee loyalty at bank rakyat in the state of terengganu / nur munirah zainudin
granting_institution	Universiti Teknologi MARA, Terengganu
granting_department	Faculty Of Business Management
publishDate	2017
url	https://ir.uitm.edu.my/id/eprint/89190/1/89190.pdf
_version_	1794192205029572608

The predictors influencing employee loyalty at Bank Rakyat in the state of Terengganu / Nur Munirah Zainudin

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