The Six Sigma application and its impacts on the sustainability of gold scrap management procedure in small-scale jewellery industry / Saadiah Kaspin
This study aims to assess small scale jewellers' knowledge of gold waste and quality management processes. In this context, quality can be defined as a dynamic state associated with products, services, people, processes, and environments that meets or exceeds expectations and contributes to the...
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Main Author: | Kaspin, Saadiah |
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Format: | Thesis |
Language: | English |
Published: |
2023
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/89223/1/89223.pdf |
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