Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor

While the entire banking industry is moving fast to improve the IT infrastructure and to implement core-banking solution to integrate the entire banking operations, it is very much important to study in the context of how computerisation has influenced the satisfaction levels of the customers. As IT...

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Bibliographic Details
Main Authors:	Salim @ Bakar, Mohamad Nazri, Mohd Rashid, Noraziah Anida, Syed Mohd Nor, Sharifah Suhaila
Format:	Thesis
Language:	English
Published:	2011
Subjects:	Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/89416/1/89416.pdf
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id	my-uitm-ir.89416
record_format	uketd_dc
spelling	my-uitm-ir.894162024-01-14T08:21:43Z Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor 2011-05 Salim @ Bakar, Mohamad Nazri Mohd Rashid, Noraziah Anida Syed Mohd Nor, Sharifah Suhaila Consumer satisfaction While the entire banking industry is moving fast to improve the IT infrastructure and to implement core-banking solution to integrate the entire banking operations, it is very much important to study in the context of how computerisation has influenced the satisfaction levels of the customers. As IT services have come into the CIMB banking also as well as other banks, not many research works are documented in this technological advance context for personalize banking services in Malaysia, partly in suburban areas. 2011-05 Thesis https://ir.uitm.edu.my/id/eprint/89416/ https://ir.uitm.edu.my/id/eprint/89416/1/89416.pdf text en public masters Universiti Teknologi MARA, Terengganu Faculty Of Business Management Puteh, Mazidah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Puteh, Mazidah
topic	Consumer satisfaction
spellingShingle	Consumer satisfaction Salim @ Bakar, Mohamad Nazri Mohd Rashid, Noraziah Anida Syed Mohd Nor, Sharifah Suhaila Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor
description	While the entire banking industry is moving fast to improve the IT infrastructure and to implement core-banking solution to integrate the entire banking operations, it is very much important to study in the context of how computerisation has influenced the satisfaction levels of the customers. As IT services have come into the CIMB banking also as well as other banks, not many research works are documented in this technological advance context for personalize banking services in Malaysia, partly in suburban areas.
format	Thesis
qualification_level	Master's degree
author	Salim @ Bakar, Mohamad Nazri Mohd Rashid, Noraziah Anida Syed Mohd Nor, Sharifah Suhaila
author_facet	Salim @ Bakar, Mohamad Nazri Mohd Rashid, Noraziah Anida Syed Mohd Nor, Sharifah Suhaila
author_sort	Salim @ Bakar, Mohamad Nazri
title	Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor
title_short	Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor
title_full	Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor
title_fullStr	Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor
title_full_unstemmed	Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor
title_sort	customer’s satisfaction towards technological advances in personalize banking studies at cimb bank paka, dungun, terengganu / mohamad nazri salim @ bakar, noraziah anida mohd rashid and sharifah suhaila syed mohd nor
granting_institution	Universiti Teknologi MARA, Terengganu
granting_department	Faculty Of Business Management
publishDate	2011
url	https://ir.uitm.edu.my/id/eprint/89416/1/89416.pdf
_version_	1794192216514625536

Customer’s satisfaction towards technological advances in personalize banking studies at CIMB Bank Paka, Dungun, Terengganu / Mohamad Nazri Salim @ Bakar, Noraziah Anida Mohd Rashid and Sharifah Suhaila Syed Mohd Nor

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