Factors influencing students’ satisfaction: a case study at private higher education institution in Kemaman Terengganu / Mohd Fauzi Ishak and Nur Hasnah Zainun Basri
The study attempted to find out and to measure the factors that influence students’ satisfaction at a private higher education institution. Based on literature review, four factors namely: campus facility, lecturer quality, support staff and program or course offered were chosen. From these factors,...
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Main Authors: | Ishak, Mohd Fauzi, Zainun Basri, Nur Hasnah |
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Format: | Thesis |
Language: | English |
Published: |
2017
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/89419/1/89419.pdf |
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