The factor of customer satisfaction in banking sector: a case study in Maybank Terengganu / Noor Zahira Sobarudin
This study dedicates the time by viewing factors influencing customer satisfaction in banking sector, a case study in Maybank Terengganu whereby selected nearest branches have been selected. The main objective of the study is to identify the influence of service quality on customer satisfaction in b...
Saved in:
Main Author: | Sobarudin, Noor Zahira |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2020
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/89432/1/89432.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
A study on push and pull factors of consumers purchase decision to stay in boutique hotel Melaka / Norshafika Zahira Tuan Ab Aziz, Nur Atiqah Liyana Rohizad and Syuhaidah Hamdi
by: Tuan Ab Aziz, Norshafika Zahira, et al.
Published: (2016) -
A study on customer satisfaction on Adam International Roaming Service / Norlaily Mohd Shariff
by: Mohd Shariff, Norlaily
Published: (1997) -
Customer satisfaction towards services provided by advertising department of the New Straits Times Press (M) Berhad, Kuala Terengganu / Mariza Abdullah
by: Abdullah, Mariza
Published: (1998) -
Customers' satisfaction towards counter services of Tabung Haji in Kota Bharu / Izyan Azianis Ab Aziz
by: Ab Aziz, Izyan Azianis
Published: (2018) -
Developing a customer experience rating for the banking sector in Malaysia / Safian Bujang
by: Bujang, Safian
Published: (2021)