The relationship between marketing mix towards customer satisfaction: a case study at Mydin Mall Kuala Terengganu / Nurul Nadiah Syafawati Mohd Alim

The aim for this research is to identify whether there is the relationship between the Principle of Marketing Mix (4Ps) and Customer Satisfaction. The research will be done at Mydin Mall Kuala Terengganu. I am choosing to do this research is because I feel customers will choose to shop at certain su...

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Main Author: Mohd Alim, Nurul Nadiah Syafawati
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/89496/1/89496.pdf
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spelling my-uitm-ir.894962024-01-16T01:39:13Z The relationship between marketing mix towards customer satisfaction: a case study at Mydin Mall Kuala Terengganu / Nurul Nadiah Syafawati Mohd Alim 2014 Mohd Alim, Nurul Nadiah Syafawati Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling The aim for this research is to identify whether there is the relationship between the Principle of Marketing Mix (4Ps) and Customer Satisfaction. The research will be done at Mydin Mall Kuala Terengganu. I am choosing to do this research is because I feel customers will choose to shop at certain supermarkets due to their satisfaction level. For this research, I prepared a set of questionnaires to be asked to the Mydin Mall customers to know their satisfaction level. The result of the research will be used to identify which variables will influence to the satisfaction level of customers. 2014 Thesis https://ir.uitm.edu.my/id/eprint/89496/ https://ir.uitm.edu.my/id/eprint/89496/1/89496.pdf text en public masters Universiti Teknologi MARA, Terengganu Faculty Of Business Management Dollah, Hussian
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Dollah, Hussian
topic Consumer behavior
Consumers' preferences
Consumer research
Including consumer profiling
spellingShingle Consumer behavior
Consumers' preferences
Consumer research
Including consumer profiling
Mohd Alim, Nurul Nadiah Syafawati
The relationship between marketing mix towards customer satisfaction: a case study at Mydin Mall Kuala Terengganu / Nurul Nadiah Syafawati Mohd Alim
description The aim for this research is to identify whether there is the relationship between the Principle of Marketing Mix (4Ps) and Customer Satisfaction. The research will be done at Mydin Mall Kuala Terengganu. I am choosing to do this research is because I feel customers will choose to shop at certain supermarkets due to their satisfaction level. For this research, I prepared a set of questionnaires to be asked to the Mydin Mall customers to know their satisfaction level. The result of the research will be used to identify which variables will influence to the satisfaction level of customers.
format Thesis
qualification_level Master's degree
author Mohd Alim, Nurul Nadiah Syafawati
author_facet Mohd Alim, Nurul Nadiah Syafawati
author_sort Mohd Alim, Nurul Nadiah Syafawati
title The relationship between marketing mix towards customer satisfaction: a case study at Mydin Mall Kuala Terengganu / Nurul Nadiah Syafawati Mohd Alim
title_short The relationship between marketing mix towards customer satisfaction: a case study at Mydin Mall Kuala Terengganu / Nurul Nadiah Syafawati Mohd Alim
title_full The relationship between marketing mix towards customer satisfaction: a case study at Mydin Mall Kuala Terengganu / Nurul Nadiah Syafawati Mohd Alim
title_fullStr The relationship between marketing mix towards customer satisfaction: a case study at Mydin Mall Kuala Terengganu / Nurul Nadiah Syafawati Mohd Alim
title_full_unstemmed The relationship between marketing mix towards customer satisfaction: a case study at Mydin Mall Kuala Terengganu / Nurul Nadiah Syafawati Mohd Alim
title_sort relationship between marketing mix towards customer satisfaction: a case study at mydin mall kuala terengganu / nurul nadiah syafawati mohd alim
granting_institution Universiti Teknologi MARA, Terengganu
granting_department Faculty Of Business Management
publishDate 2014
url https://ir.uitm.edu.my/id/eprint/89496/1/89496.pdf
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