Digital Builders Sdn Bhd (DBSB). customer service as a competitive advantage. a study on customer’s perception towards DBSB Shell Gas Services / Hartini Abdul Halim and Zuraini Hassan
In today’s competitive marketplace, service provider like Digital Builders Sdn Bhd (DBSB) Shell Gas must provide products and services that improve their customer’ competitive performance and business results. They must exceed customer perception and expectation. To survive and grow, DBSB Shell Gas...
Saved in:
Main Authors: | Abdul Halim, Hartini, Hassan, Zuraini |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2005
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/90150/1/90150.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
A study of customer saving services expectation at Lembaga Tabung Haji Selangor / Hasmi Bin Hassan
by: Hassan, Hasmi
Published: (1999) -
A study on customer satisfaction on Adam International Roaming Service / Norlaily Mohd Shariff
by: Mohd Shariff, Norlaily
Published: (1997) -
Customers' satisfaction towards counter services of Tabung Haji in Kota Bharu / Izyan Azianis Ab Aziz
by: Ab Aziz, Izyan Azianis
Published: (2018) -
The relationship between service quality and customer loyalty at Plexus Manufacturing Sdn.Bhd Penang / Nurfaznim Shuib
by: Shuib, Nurfaznim
Published: (2014) -
Accessing factor influencing customers to use food delivery services / Najihah Salehan
by: Salehan, Najihah
Published: (2020)