Digital Builders Sdn Bhd (DBSB). customer service as a competitive advantage. a study on customer’s perception towards DBSB Shell Gas Services / Hartini Abdul Halim and Zuraini Hassan
In today’s competitive marketplace, service provider like Digital Builders Sdn Bhd (DBSB) Shell Gas must provide products and services that improve their customer’ competitive performance and business results. They must exceed customer perception and expectation. To survive and grow, DBSB Shell Gas...
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Main Authors: | , |
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Format: | Thesis |
Language: | English |
Published: |
2005
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/90150/1/90150.pdf |
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