Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
The purpose of this research is to determine the level of internal customer’s satisfaction towards Quantity Surveying Branch of Jabatan Kerja Raya Sarawak at the headquarters level which involves eleven branches and two units at Jabatan Kerja Raya Sarawak head office housed at Wisma Saberkas.
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Format: | Thesis |
Language: | English |
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2009
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Online Access: | https://ir.uitm.edu.my/id/eprint/90178/1/90178.pdf |
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my-uitm-ir.901782024-03-19T05:32:39Z Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail 2009 Ismail, Hartini H Social Sciences (General) Study and teaching. Research Q Science (General) The purpose of this research is to determine the level of internal customer’s satisfaction towards Quantity Surveying Branch of Jabatan Kerja Raya Sarawak at the headquarters level which involves eleven branches and two units at Jabatan Kerja Raya Sarawak head office housed at Wisma Saberkas. 2009 Thesis https://ir.uitm.edu.my/id/eprint/90178/ https://ir.uitm.edu.my/id/eprint/90178/1/90178.pdf text en public degree Universiti Teknologi MARA Sarawak Bachelor Of Business Administration (Honours) (Marketing) |
institution |
Universiti Teknologi MARA |
collection |
UiTM Institutional Repository |
language |
English |
topic |
H Social Sciences (General) H Social Sciences (General) Q Science (General) |
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H Social Sciences (General) H Social Sciences (General) Q Science (General) Ismail, Hartini Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail |
description |
The purpose of this research is to determine the level of internal customer’s satisfaction towards Quantity Surveying Branch of Jabatan Kerja Raya Sarawak at the headquarters level which involves eleven branches and two units at Jabatan Kerja Raya Sarawak head office housed at Wisma Saberkas. |
format |
Thesis |
qualification_level |
Bachelor degree |
author |
Ismail, Hartini |
author_facet |
Ismail, Hartini |
author_sort |
Ismail, Hartini |
title |
Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail |
title_short |
Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail |
title_full |
Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail |
title_fullStr |
Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail |
title_full_unstemmed |
Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail |
title_sort |
service performance measures: a case study of quantity surveying branch jabatan kerja raya sarawak / hartini ismail |
granting_institution |
Universiti Teknologi MARA Sarawak |
granting_department |
Bachelor Of Business Administration (Honours) (Marketing) |
publishDate |
2009 |
url |
https://ir.uitm.edu.my/id/eprint/90178/1/90178.pdf |
_version_ |
1794192234844782592 |