Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail

The purpose of this research is to determine the level of internal customer’s satisfaction towards Quantity Surveying Branch of Jabatan Kerja Raya Sarawak at the headquarters level which involves eleven branches and two units at Jabatan Kerja Raya Sarawak head office housed at Wisma Saberkas.

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Ismail, Hartini
التنسيق: أطروحة
اللغة:English
منشور في: 2009
الموضوعات:
الوصول للمادة أونلاين:https://ir.uitm.edu.my/id/eprint/90178/1/90178.pdf
الوسوم: إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
id my-uitm-ir.90178
record_format uketd_dc
spelling my-uitm-ir.901782024-03-19T05:32:39Z Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail 2009 Ismail, Hartini H Social Sciences (General) Study and teaching. Research Q Science (General) The purpose of this research is to determine the level of internal customer’s satisfaction towards Quantity Surveying Branch of Jabatan Kerja Raya Sarawak at the headquarters level which involves eleven branches and two units at Jabatan Kerja Raya Sarawak head office housed at Wisma Saberkas. 2009 Thesis https://ir.uitm.edu.my/id/eprint/90178/ https://ir.uitm.edu.my/id/eprint/90178/1/90178.pdf text en public degree Universiti Teknologi MARA Sarawak Bachelor Of Business Administration (Honours) (Marketing)
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic H Social Sciences (General)
H Social Sciences (General)
Q Science (General)
spellingShingle H Social Sciences (General)
H Social Sciences (General)
Q Science (General)
Ismail, Hartini
Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
description The purpose of this research is to determine the level of internal customer’s satisfaction towards Quantity Surveying Branch of Jabatan Kerja Raya Sarawak at the headquarters level which involves eleven branches and two units at Jabatan Kerja Raya Sarawak head office housed at Wisma Saberkas.
format Thesis
qualification_level Bachelor degree
author Ismail, Hartini
author_facet Ismail, Hartini
author_sort Ismail, Hartini
title Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
title_short Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
title_full Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
title_fullStr Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
title_full_unstemmed Service performance measures: a case study of quantity surveying branch Jabatan Kerja Raya Sarawak / Hartini Ismail
title_sort service performance measures: a case study of quantity surveying branch jabatan kerja raya sarawak / hartini ismail
granting_institution Universiti Teknologi MARA Sarawak
granting_department Bachelor Of Business Administration (Honours) (Marketing)
publishDate 2009
url https://ir.uitm.edu.my/id/eprint/90178/1/90178.pdf
_version_ 1794192234844782592