An exploratory research on the centre for academic information services, UNIMAS, that whether this department meets the needs of the direct and indirect customers / Sulian Mohammad Alias

This study was undertaken to determine the consumers’ awareness of the Centre for Academic Information Services (CAIS) library services in Universiti Malaysia Sarawak (UNIMAS) available to them and to find out whether they are satisfied with CAIS services or vice versa. Furthermore it aims to find o...

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Bibliographic Details
Main Author:	Mohammad Alias, Sulian
Format:	Thesis
Language:	English
Published:	2001
Subjects:	H Social Sciences (General)
Online Access:	https://ir.uitm.edu.my/id/eprint/90707/2/90707.pdf
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id	my-uitm-ir.90707
record_format	uketd_dc
spelling	my-uitm-ir.907072024-03-21T03:51:01Z An exploratory research on the centre for academic information services, UNIMAS, that whether this department meets the needs of the direct and indirect customers / Sulian Mohammad Alias 2001 Mohammad Alias, Sulian H Social Sciences (General) Study and teaching. Research This study was undertaken to determine the consumers’ awareness of the Centre for Academic Information Services (CAIS) library services in Universiti Malaysia Sarawak (UNIMAS) available to them and to find out whether they are satisfied with CAIS services or vice versa. Furthermore it aims to find out the strengths and weaknesses ofthe existing library services, facilities and resources. Besides that, the study hoped to provide improvement to the existing library services in terms oflibrary operations, equipment and technology with a view to further enhance the service quality. This study also hoped to assess the adequacy, relevance and updated collection of materials and references that can provide and support students’ study, research work and academic programs. 2001 Thesis https://ir.uitm.edu.my/id/eprint/90707/ https://ir.uitm.edu.my/id/eprint/90707/2/90707.pdf text en public degree Universiti Teknologi MARA Sarawak Bachelor Of Business Administration (Honours) (Marketing)
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	H Social Sciences (General) H Social Sciences (General)
spellingShingle	H Social Sciences (General) H Social Sciences (General) Mohammad Alias, Sulian An exploratory research on the centre for academic information services, UNIMAS, that whether this department meets the needs of the direct and indirect customers / Sulian Mohammad Alias
description	This study was undertaken to determine the consumers’ awareness of the Centre for Academic Information Services (CAIS) library services in Universiti Malaysia Sarawak (UNIMAS) available to them and to find out whether they are satisfied with CAIS services or vice versa. Furthermore it aims to find out the strengths and weaknesses ofthe existing library services, facilities and resources. Besides that, the study hoped to provide improvement to the existing library services in terms oflibrary operations, equipment and technology with a view to further enhance the service quality. This study also hoped to assess the adequacy, relevance and updated collection of materials and references that can provide and support students’ study, research work and academic programs.
format	Thesis
qualification_level	Bachelor degree
author	Mohammad Alias, Sulian
author_facet	Mohammad Alias, Sulian
author_sort	Mohammad Alias, Sulian
title	An exploratory research on the centre for academic information services, UNIMAS, that whether this department meets the needs of the direct and indirect customers / Sulian Mohammad Alias
title_short	An exploratory research on the centre for academic information services, UNIMAS, that whether this department meets the needs of the direct and indirect customers / Sulian Mohammad Alias
title_full	An exploratory research on the centre for academic information services, UNIMAS, that whether this department meets the needs of the direct and indirect customers / Sulian Mohammad Alias
title_fullStr	An exploratory research on the centre for academic information services, UNIMAS, that whether this department meets the needs of the direct and indirect customers / Sulian Mohammad Alias
title_full_unstemmed	An exploratory research on the centre for academic information services, UNIMAS, that whether this department meets the needs of the direct and indirect customers / Sulian Mohammad Alias
title_sort	exploratory research on the centre for academic information services, unimas, that whether this department meets the needs of the direct and indirect customers / sulian mohammad alias
granting_institution	Universiti Teknologi MARA Sarawak
granting_department	Bachelor Of Business Administration (Honours) (Marketing)
publishDate	2001
url	https://ir.uitm.edu.my/id/eprint/90707/2/90707.pdf
_version_	1804889825430470656

An exploratory research on the centre for academic information services, UNIMAS, that whether this department meets the needs of the direct and indirect customers / Sulian Mohammad Alias

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