Investigating the relationship between personality traits and conflict management style among employees during pandemic at Pejabat Setiausaha Kerajaan Negeri Pahang: the mediating role of relationship quality / Khadijah Athirah Mohamad Shamshudin

This research will investigate the relationship between personality traits, relationship quality, and conflict management style among employees during the pandemic at the Secretary of Pahang State Government. Based on the conflict management style, the researcher specifically expected that integrati...

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Main Author: Mohamad Shamshudin, Khadijah Athirah
Format: Thesis
Language:English
Published: 2023
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/91096/2/91096.pdf
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spelling my-uitm-ir.910962024-07-22T03:48:11Z Investigating the relationship between personality traits and conflict management style among employees during pandemic at Pejabat Setiausaha Kerajaan Negeri Pahang: the mediating role of relationship quality / Khadijah Athirah Mohamad Shamshudin 2023 Mohamad Shamshudin, Khadijah Athirah HD Industries. Land use. Labor JF Political institutions and public administration This research will investigate the relationship between personality traits, relationship quality, and conflict management style among employees during the pandemic at the Secretary of Pahang State Government. Based on the conflict management style, the researcher specifically expected that integrating, obliging, compromising, dominating, and avoiding styles would be related to extraversion, openness to experience, agreeableness, conscientiousness, and neuroticism, which are the five-factor model of personality traits as well as the relationship quality. However, it is questionable how the pandemic crisis's conflict concerns affect personality traits and relationship quality. Based on researcher knowledge, there is limited research on conflict management in organizations during the pandemic because it rarely occurs in Malaysia. The researcher also looked at how relationship quality mediated the relationship between personality traits and conflict management style. To better understand the relationship, this study will develop a framework and analyze how well the model fits the data using the Partial Least Squares Structural Equation Modelling (PLS-SEM) method. A total of 214 respondents from the departments and units in the State of Secretary of Pahang State Government were selected to complete a questionnaire to provide the empirical data for the analysis. The purpose of this research determines how variables in the extended Theory of the Five-factor of Personality Traits and the mediating relationship quality can be tested as a predictor of the conflict management style. All hypotheses were supported in this study with the presence of the mediator showing that personality traits were significantly related to Conflict Management Style. The limitation of this research in terms of scope of research covers only focusing on the government sector during the pandemic. 2023 Thesis https://ir.uitm.edu.my/id/eprint/91096/ https://ir.uitm.edu.my/id/eprint/91096/2/91096.pdf text en public masters Universiti Teknologi MARA (UiTM) Faculty of Business and Management Abdul, Shaiful Azlan
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Abdul, Shaiful Azlan
topic HD Industries
Land use
Labor
JF Political institutions and public administration
spellingShingle HD Industries
Land use
Labor
JF Political institutions and public administration
Mohamad Shamshudin, Khadijah Athirah
Investigating the relationship between personality traits and conflict management style among employees during pandemic at Pejabat Setiausaha Kerajaan Negeri Pahang: the mediating role of relationship quality / Khadijah Athirah Mohamad Shamshudin
description This research will investigate the relationship between personality traits, relationship quality, and conflict management style among employees during the pandemic at the Secretary of Pahang State Government. Based on the conflict management style, the researcher specifically expected that integrating, obliging, compromising, dominating, and avoiding styles would be related to extraversion, openness to experience, agreeableness, conscientiousness, and neuroticism, which are the five-factor model of personality traits as well as the relationship quality. However, it is questionable how the pandemic crisis's conflict concerns affect personality traits and relationship quality. Based on researcher knowledge, there is limited research on conflict management in organizations during the pandemic because it rarely occurs in Malaysia. The researcher also looked at how relationship quality mediated the relationship between personality traits and conflict management style. To better understand the relationship, this study will develop a framework and analyze how well the model fits the data using the Partial Least Squares Structural Equation Modelling (PLS-SEM) method. A total of 214 respondents from the departments and units in the State of Secretary of Pahang State Government were selected to complete a questionnaire to provide the empirical data for the analysis. The purpose of this research determines how variables in the extended Theory of the Five-factor of Personality Traits and the mediating relationship quality can be tested as a predictor of the conflict management style. All hypotheses were supported in this study with the presence of the mediator showing that personality traits were significantly related to Conflict Management Style. The limitation of this research in terms of scope of research covers only focusing on the government sector during the pandemic.
format Thesis
qualification_level Master's degree
author Mohamad Shamshudin, Khadijah Athirah
author_facet Mohamad Shamshudin, Khadijah Athirah
author_sort Mohamad Shamshudin, Khadijah Athirah
title Investigating the relationship between personality traits and conflict management style among employees during pandemic at Pejabat Setiausaha Kerajaan Negeri Pahang: the mediating role of relationship quality / Khadijah Athirah Mohamad Shamshudin
title_short Investigating the relationship between personality traits and conflict management style among employees during pandemic at Pejabat Setiausaha Kerajaan Negeri Pahang: the mediating role of relationship quality / Khadijah Athirah Mohamad Shamshudin
title_full Investigating the relationship between personality traits and conflict management style among employees during pandemic at Pejabat Setiausaha Kerajaan Negeri Pahang: the mediating role of relationship quality / Khadijah Athirah Mohamad Shamshudin
title_fullStr Investigating the relationship between personality traits and conflict management style among employees during pandemic at Pejabat Setiausaha Kerajaan Negeri Pahang: the mediating role of relationship quality / Khadijah Athirah Mohamad Shamshudin
title_full_unstemmed Investigating the relationship between personality traits and conflict management style among employees during pandemic at Pejabat Setiausaha Kerajaan Negeri Pahang: the mediating role of relationship quality / Khadijah Athirah Mohamad Shamshudin
title_sort investigating the relationship between personality traits and conflict management style among employees during pandemic at pejabat setiausaha kerajaan negeri pahang: the mediating role of relationship quality / khadijah athirah mohamad shamshudin
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Business and Management
publishDate 2023
url https://ir.uitm.edu.my/id/eprint/91096/2/91096.pdf
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