Measuring perceived service quality using SERVQUAL: a case study of program technorama IT provided by IT advancement section (KIT) at rural area of Sabah (Nabawan) / Mohammad Zulikiflee Yusof

Measuring perceived service quality using SERVQUAL: a case study of program technorama IT provided by IT advancement section (KIT) at rural area of Sabah (Nabawan) / Mohammad Zulikiflee Yusof

This research is conducted to identify what are the factors and the most importance factor influencing the participant perceived service quality towards program of technorama-iT that provided by IT Advancement Section (KIT) at rural area of Sabah (Nabawan) by using SERVQUAL dimension model such as R...

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书目详细资料
主要作者:	Yusof, Mohammad Zulikiflee
格式:	Thesis
语言:	English
出版:	2016
主题:	Customer services Customer relations
在线阅读:	https://ir.uitm.edu.my/id/eprint/91446/1/91446.pdf
标签:	添加标签没有标签, 成为第一个标记此记录!

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