Measuring perceived service quality using SERVQUAL: a case study of program technorama IT provided by IT advancement section (KIT) at rural area of Sabah (Nabawan) / Mohammad Zulikiflee Yusof
This research is conducted to identify what are the factors and the most importance factor influencing the participant perceived service quality towards program of technorama-iT that provided by IT Advancement Section (KIT) at rural area of Sabah (Nabawan) by using SERVQUAL dimension model such as R...
Saved in:
主要作者: | Yusof, Mohammad Zulikiflee |
---|---|
格式: | Thesis |
语言: | English |
出版: |
2016
|
主题: | |
在线阅读: | https://ir.uitm.edu.my/id/eprint/91446/1/91446.pdf |
标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
相似书籍
-
Measuring service quality using SERVQUAL /
由: Ow, Jolene Chong Fong
出版: (1994) -
The role of customer information in providing banking services: a case study at a top three bank in Malaysia / Abdullah Sadli
由: Sadli, Abdullah
出版: (2002) -
Customer perception on service quality for Bayu Balau Beach Resort (hotel & chalet) / Mohammad Nur Asyraf Md Sahlan
由: Md Sahlan, Mohammad Nur Asyraf
出版: (2017) -
A study on the effectiveness of sales promotion in stationery department of Jaya Jusco Bandar Baru Klang / W. Hasyusnita Wan Yusof
由: Wan Yusof, W. Hasyusnita
出版: (1996) -
Adat istiadat perkahwinan orang Melayu lama di Melaka / Norizawati Mamat @ Yusof
由: Mamat @ Yusof, Norizawati
出版: (2000)