Measurement of visitor satisfaction using WILSERV and importance-performance analysis: case of wildlife rehabilitaion centers, Sabah / Hernye Ann Hendry
There is an increasing worldwide demand in the field of interaction with wildlife tourism. Studies pertaining to the service quality within the sphere of interaction with wildlife tourism are plentiful. However, studies on service quality and attributes in wildlife attractions, especially on semi-ca...
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| Format: | Thesis |
| Language: | English |
| Published: |
2018
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| Online Access: | https://ir.uitm.edu.my/id/eprint/92035/1/92035.pdf |
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