Factors that influence the customers satisfaction towards mall attributes in Seremban / Nur Batrisyia Aliah Yusmar

Malaysia's wholesale and retail sector continues to play an important role in the economy. Shopping malls regularly disregard how crucial it is in offering customers with pleasant shopping experiences in order to achieve economic prosperity. It turns out, connection between the shopping mall an...

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Main Author:	Yusmar, Nur Batrisyia Aliah
Format:	Thesis
Language:	English
Published:	2023
Subjects:	Consumer satisfaction TH Building construction Construction by phase of the work (Building trades)
Online Access:	https://ir.uitm.edu.my/id/eprint/92444/1/92444.pdf
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id	my-uitm-ir.92444
record_format	uketd_dc
spelling	my-uitm-ir.924442024-03-26T03:53:49Z Factors that influence the customers satisfaction towards mall attributes in Seremban / Nur Batrisyia Aliah Yusmar 2023 Yusmar, Nur Batrisyia Aliah Consumer satisfaction TH Building construction Construction by phase of the work (Building trades) Malaysia's wholesale and retail sector continues to play an important role in the economy. Shopping malls regularly disregard how crucial it is in offering customers with pleasant shopping experiences in order to achieve economic prosperity. It turns out, connection between the shopping mall and its features and service must take place in order to deliver efficiency, offer significant value to the business, and fulfil the expectations of customers. This paper suggests different kinds of mall attributes that shoppers might enjoy in a pleasant way. This study aims to identify the factors influencing the customers' satisfactions towards shopping mall attributes and to determine the level of customers satisfaction towards the shopping mall attributes. A set of questionnaires have been distributing which involves 204 respondents in selected shopping mall in Seremban, namely Aeon Mall and Palm Mall. 2023 Thesis https://ir.uitm.edu.my/id/eprint/92444/ https://ir.uitm.edu.my/id/eprint/92444/1/92444.pdf text en public degree Universiti Teknologi MARA (UiTM) Faculty of Architecture, Planning and Surveying Azman, Najma
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Azman, Najma
topic	Consumer satisfaction TH Building construction Construction by phase of the work (Building trades)
spellingShingle	Consumer satisfaction TH Building construction Construction by phase of the work (Building trades) Yusmar, Nur Batrisyia Aliah Factors that influence the customers satisfaction towards mall attributes in Seremban / Nur Batrisyia Aliah Yusmar
description	Malaysia's wholesale and retail sector continues to play an important role in the economy. Shopping malls regularly disregard how crucial it is in offering customers with pleasant shopping experiences in order to achieve economic prosperity. It turns out, connection between the shopping mall and its features and service must take place in order to deliver efficiency, offer significant value to the business, and fulfil the expectations of customers. This paper suggests different kinds of mall attributes that shoppers might enjoy in a pleasant way. This study aims to identify the factors influencing the customers' satisfactions towards shopping mall attributes and to determine the level of customers satisfaction towards the shopping mall attributes. A set of questionnaires have been distributing which involves 204 respondents in selected shopping mall in Seremban, namely Aeon Mall and Palm Mall.
format	Thesis
qualification_level	Bachelor degree
author	Yusmar, Nur Batrisyia Aliah
author_facet	Yusmar, Nur Batrisyia Aliah
author_sort	Yusmar, Nur Batrisyia Aliah
title	Factors that influence the customers satisfaction towards mall attributes in Seremban / Nur Batrisyia Aliah Yusmar
title_short	Factors that influence the customers satisfaction towards mall attributes in Seremban / Nur Batrisyia Aliah Yusmar
title_full	Factors that influence the customers satisfaction towards mall attributes in Seremban / Nur Batrisyia Aliah Yusmar
title_fullStr	Factors that influence the customers satisfaction towards mall attributes in Seremban / Nur Batrisyia Aliah Yusmar
title_full_unstemmed	Factors that influence the customers satisfaction towards mall attributes in Seremban / Nur Batrisyia Aliah Yusmar
title_sort	factors that influence the customers satisfaction towards mall attributes in seremban / nur batrisyia aliah yusmar
granting_institution	Universiti Teknologi MARA (UiTM)
granting_department	Faculty of Architecture, Planning and Surveying
publishDate	2023
url	https://ir.uitm.edu.my/id/eprint/92444/1/92444.pdf
_version_	1804889858014969856

Factors that influence the customers satisfaction towards mall attributes in Seremban / Nur Batrisyia Aliah Yusmar

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