A study on conflict-solving attitude among employees in Sarawak State Health Department / Nurfizani Hazimi

Managing a conflict is not an easy job to be start with. It needs a deep thought before comes out with the possible way to handle it because conflict, if it is manage in the wrong way it can give a negative result and affected the people involved in. Sometime collaboration is the best way to deal wi...

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Main Author:	Hazimi, Nurfizani
Format:	Thesis
Language:	English
Published:	2018
Subjects:	H Social Sciences (General)
Online Access:	https://ir.uitm.edu.my/id/eprint/92693/1/92693.pdf
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id	my-uitm-ir.92693
record_format	uketd_dc
spelling	my-uitm-ir.926932024-03-22T07:33:01Z A study on conflict-solving attitude among employees in Sarawak State Health Department / Nurfizani Hazimi 2018 Hazimi, Nurfizani H Social Sciences (General) Study and teaching. Research Managing a conflict is not an easy job to be start with. It needs a deep thought before comes out with the possible way to handle it because conflict, if it is manage in the wrong way it can give a negative result and affected the people involved in. Sometime collaboration is the best way to deal with some conflict issues, although forcing can be work sometime if there is lack of time to deal the conflict. For moderate conflicts, compromising can lead to quick solutions but it does not always satisfy either side nor does it foster innovation. Conflict management is the ability of an organization to identify the sources of conflict and put strategic measures in place to minimize or control conflict. Conflict management involves acquiring the skills that related to conflict resolution, establishing the structures of conflict models, putting a strategic measures and approaches in a proper situation. Approaches to conflict management, is by taking notes that conflicts sometimes cannot be resolved but can be managed through appropriate actions such as accommodating, avoiding, collaborating, compromise and confrontation. Strategies can include negotiation, collective bargaining, mediation, third party intervention, brainstorming and communication. 2018 Thesis https://ir.uitm.edu.my/id/eprint/92693/ https://ir.uitm.edu.my/id/eprint/92693/1/92693.pdf text en public degree Universiti Teknologi MARA Sarawak Faculty of Business Management
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	H Social Sciences (General) H Social Sciences (General)
spellingShingle	H Social Sciences (General) H Social Sciences (General) Hazimi, Nurfizani A study on conflict-solving attitude among employees in Sarawak State Health Department / Nurfizani Hazimi
description	Managing a conflict is not an easy job to be start with. It needs a deep thought before comes out with the possible way to handle it because conflict, if it is manage in the wrong way it can give a negative result and affected the people involved in. Sometime collaboration is the best way to deal with some conflict issues, although forcing can be work sometime if there is lack of time to deal the conflict. For moderate conflicts, compromising can lead to quick solutions but it does not always satisfy either side nor does it foster innovation. Conflict management is the ability of an organization to identify the sources of conflict and put strategic measures in place to minimize or control conflict. Conflict management involves acquiring the skills that related to conflict resolution, establishing the structures of conflict models, putting a strategic measures and approaches in a proper situation. Approaches to conflict management, is by taking notes that conflicts sometimes cannot be resolved but can be managed through appropriate actions such as accommodating, avoiding, collaborating, compromise and confrontation. Strategies can include negotiation, collective bargaining, mediation, third party intervention, brainstorming and communication.
format	Thesis
qualification_level	Bachelor degree
author	Hazimi, Nurfizani
author_facet	Hazimi, Nurfizani
author_sort	Hazimi, Nurfizani
title	A study on conflict-solving attitude among employees in Sarawak State Health Department / Nurfizani Hazimi
title_short	A study on conflict-solving attitude among employees in Sarawak State Health Department / Nurfizani Hazimi
title_full	A study on conflict-solving attitude among employees in Sarawak State Health Department / Nurfizani Hazimi
title_fullStr	A study on conflict-solving attitude among employees in Sarawak State Health Department / Nurfizani Hazimi
title_full_unstemmed	A study on conflict-solving attitude among employees in Sarawak State Health Department / Nurfizani Hazimi
title_sort	study on conflict-solving attitude among employees in sarawak state health department / nurfizani hazimi
granting_institution	Universiti Teknologi MARA Sarawak
granting_department	Faculty of Business Management
publishDate	2018
url	https://ir.uitm.edu.my/id/eprint/92693/1/92693.pdf
_version_	1804889859754557440

A study on conflict-solving attitude among employees in Sarawak State Health Department / Nurfizani Hazimi

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