Customer satisfaction on RHB Bank automated teller machine (ATM) At Lundu Branch / Moorie Thomas
Purpose - The purpose of this paper is to investigate the factor affecting the level of customer satisfaction, to understand the customer satisfaction and identify the perception of customer towards service quality provided by the bank using ATM services. This paper hopes to understand the customer...
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| 主要作者: | |
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| 格式: | Thesis |
| 語言: | English |
| 出版: |
2011
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| 主題: | |
| 在線閱讀: | https://ir.uitm.edu.my/id/eprint/92695/1/92695.pdf |
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