Factors determinant customer’s satisfaction towards AITAB at RHB Islamic Bank, Menara Yayasan Tun Razak Jalan Bukit Bintang / Mohd Lokmanul Hakim Abd Jalal

This study is focus on the customer’s satisfactions. The first objective of this research is to study about the factors that determinacy customer’s satisfaction towards AITAB at RHB Islamic Bank at Menara Yayasan Tun Razak Jalan Bukit Bintang. Secondly the objective is to study the relationship betw...

Full description

Saved in:

Bibliographic Details
Main Author:	Abd Jalal, Mohd Lokmanul Hakim
Format:	Thesis
Language:	English
Published:	2011
Subjects:	Consumer behavior Consumers' preferences Consumer research Including consumer profiling
Online Access:	https://ir.uitm.edu.my/id/eprint/93675/1/93675.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uitm-ir.93675
record_format	uketd_dc
spelling	my-uitm-ir.936752024-04-11T23:50:04Z Factors determinant customer’s satisfaction towards AITAB at RHB Islamic Bank, Menara Yayasan Tun Razak Jalan Bukit Bintang / Mohd Lokmanul Hakim Abd Jalal 2011 Abd Jalal, Mohd Lokmanul Hakim Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling This study is focus on the customer’s satisfactions. The first objective of this research is to study about the factors that determinacy customer’s satisfaction towards AITAB at RHB Islamic Bank at Menara Yayasan Tun Razak Jalan Bukit Bintang. Secondly the objective is to study the relationship between the dependent and independent variables. Thirdly the objective is to determine the most dominant factors that contribute to the customer’s satisfactions. Lastly the objective of this research is to propose some recommendation in order to help the management to overcome the problem faced. All the objectives were using different method in analyze the result. 2011 Thesis https://ir.uitm.edu.my/id/eprint/93675/ https://ir.uitm.edu.my/id/eprint/93675/1/93675.pdf text en public degree Universiti Teknologi MARA, Terengganu Faculty Of Business Management Mahmood, Rosman
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Mahmood, Rosman
topic	Consumer behavior Consumers' preferences Consumer research Including consumer profiling
spellingShingle	Consumer behavior Consumers' preferences Consumer research Including consumer profiling Abd Jalal, Mohd Lokmanul Hakim Factors determinant customer’s satisfaction towards AITAB at RHB Islamic Bank, Menara Yayasan Tun Razak Jalan Bukit Bintang / Mohd Lokmanul Hakim Abd Jalal
description	This study is focus on the customer’s satisfactions. The first objective of this research is to study about the factors that determinacy customer’s satisfaction towards AITAB at RHB Islamic Bank at Menara Yayasan Tun Razak Jalan Bukit Bintang. Secondly the objective is to study the relationship between the dependent and independent variables. Thirdly the objective is to determine the most dominant factors that contribute to the customer’s satisfactions. Lastly the objective of this research is to propose some recommendation in order to help the management to overcome the problem faced. All the objectives were using different method in analyze the result.
format	Thesis
qualification_level	Bachelor degree
author	Abd Jalal, Mohd Lokmanul Hakim
author_facet	Abd Jalal, Mohd Lokmanul Hakim
author_sort	Abd Jalal, Mohd Lokmanul Hakim
title	Factors determinant customer’s satisfaction towards AITAB at RHB Islamic Bank, Menara Yayasan Tun Razak Jalan Bukit Bintang / Mohd Lokmanul Hakim Abd Jalal
title_short	Factors determinant customer’s satisfaction towards AITAB at RHB Islamic Bank, Menara Yayasan Tun Razak Jalan Bukit Bintang / Mohd Lokmanul Hakim Abd Jalal
title_full	Factors determinant customer’s satisfaction towards AITAB at RHB Islamic Bank, Menara Yayasan Tun Razak Jalan Bukit Bintang / Mohd Lokmanul Hakim Abd Jalal
title_fullStr	Factors determinant customer’s satisfaction towards AITAB at RHB Islamic Bank, Menara Yayasan Tun Razak Jalan Bukit Bintang / Mohd Lokmanul Hakim Abd Jalal
title_full_unstemmed	Factors determinant customer’s satisfaction towards AITAB at RHB Islamic Bank, Menara Yayasan Tun Razak Jalan Bukit Bintang / Mohd Lokmanul Hakim Abd Jalal
title_sort	factors determinant customer’s satisfaction towards aitab at rhb islamic bank, menara yayasan tun razak jalan bukit bintang / mohd lokmanul hakim abd jalal
granting_institution	Universiti Teknologi MARA, Terengganu
granting_department	Faculty Of Business Management
publishDate	2011
url	https://ir.uitm.edu.my/id/eprint/93675/1/93675.pdf
_version_	1804889890213593088

Factors determinant customer’s satisfaction towards AITAB at RHB Islamic Bank, Menara Yayasan Tun Razak Jalan Bukit Bintang / Mohd Lokmanul Hakim Abd Jalal

Similar Items