Customer satisfaction of the banking services at Bandar Tun Abdul Razak Jengka UiTM Pahang (Jengka) students perspective / Noorul Amilin Hashim, Rasyidah Rashid and Noor Izzatti Mohd Rashidi
Customer satisfaction on banking services has become the most important factor in order to increase the bank's profit. The bank managers should realize that without customer, they will not gain profit and cannot compete with other monetary institutions. This study was conducted to examine the c...
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| Main Authors: | , , |
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| Format: | Thesis |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/93972/1/93972.PDF |
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