Measuring service quality of UiTM Pahang library using servqual among degree students at UiTM Pahang a case study / Zaleha Ahmad, Suariani Zainuddin and Noranita Ab. Ghafar
This study was conducted to investigate the level of student's satisfaction among degree students at University Teknologi Mara Pahang (UiTM) towards the library service quality. Academic library plays important roles in order to help the students fulfilling their academic needed. Academic libra...
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Main Authors: | Ahmad, Zaleha, Zainuddin, Suariani, Ab. Ghafar, Noranita |
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Format: | Thesis |
Language: | English |
Published: |
2012
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/94031/1/94031.PDF |
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